Ratings based on 415 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Only used it to sleep, didn't use anything else
by A verified traveler
Posted 13 Nov 2024
The staff is very friendly.. the front desk did everything to accommodate us for an early check in . The rooms are very clean ..
Would definitely come back to stay
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 28 Oct 2024
The hotel is under renovations and my room was next to where they were painting the doors which made the whole area smell like wood stain/paint. Saturday morning at 8am I was abruptly woken up by drills, hammering and music due to workers hanging new doors across the hall. Also found hair on the bed sheet and pillows when we first entered the room. Management / Staff was very kind and did their best to fix the issues but I wound up canceling the rest of my stay night and moved to a different hotel.
Comment from Hotel Management
28 Oct 2024 by Angela Nicholes GM, Hotel Management
Good afternoon, Carmine, I am so sorry that you had to leave due to our renovation workers. I apologize for any inconvenience that you may have experienced while here at our property I do see that you stay was refunded. I hope that you will come back when we get everything back up and shiny new.
by A verified traveler
Posted 24 Sep 2024
It was ok for a sort stay with pets.
Comment from Hotel Management
24 Sep 2024 by Angela Nicholes GM, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Angela Nicholes GM, Hotel Management
Good morning, Debie I would like to apologize for the inconvenience that you experienced while here at our property. We strive to make sure our guest is comfortable and happy. Thank you again for staying at Hampton Inn in Sumter SC
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Angela Nicholes GM, Hotel Management
Thank you for reviewing your stay. I'm so sorry to see that you had a bad stay. Please feel free to reach out to me so that we can discuss what happened on you stay here. I hope that you will give us the opportunity to correct these issues and try us again on your next trip.
by A verified traveler
Posted 23 Aug 2024
Very nice
Comment from Hotel Management
26 Aug 2024 by Angela Nicholes GM, Hotel Management
Thanks for taking time to review your stay. We hope to see you again soon.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Angela Nicholes GM, Hotel Management
Thank you for your recent review of Hampton Inn in Sumter. We look forward to you next stay.
