Ratings based on 50 Verified Reviews

4.7 out of 5
78% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from HK

Posted 4 Feb 2020
Excellent Service & Hospitality Excellent Onsen Really Satisfied.
4 out of 5
by A verified traveler

Posted 15 Oct 2019 on Hotels
Great Japanese style hotel, 70s design at its best :) Great Onsen and rich breakfast
5 out of 5
by A verified traveler

Excellent service

Posted 20 Jun 2019 on Hotels
Amazing service. Attention to every detail to fulfill our needs. Very happy customers.
5 out of 5
by A verified traveler

Posted 10 Apr 2019
The view from this property is simply breathtaking. The staff told me that all rooms face the East so that visitors can enjoy Sunrise in the morning. I highly recommend to order Kaiseki at this hotel. Everything was not only good but some dishes were very unique. The location is convenient to reach from Kobe, Osaka area. Take JR bus/Awaji bus to a near by bus terminal then New Awaji has a shuttle running from there. They made special arrangement for us to be picked up as we arrived after the last shuttle was scheduled. Much appreciated!!
5 out of 5
by A verified traveler

Amazing island with friendly service

Posted 10 Oct 2018 on Hotels
It is a very nice stay with New Awaji Hotel, the service was great, the front desk staff was super friendly and helpful with our last minute change of room, due to our wrong booking on smoking room. The hotel chains offer a few different onsen venues from their sister hotels just next block, it is just amazing. I would truly wanna stay there again:)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 16 Sep 2017
The staff is amazing! They go through lengths to helo you get what you need. The view is amazing and so is the onsen! Highly reccomend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2017 on Hotels
5 out of 5
by Luca

Great experience

Posted 23 Apr 2017 on Hotels
Great experience. Excellent customer service, friendly and very helpful staff. Wonderful spa. The view from the room was amazing!
5 out of 5
by ME from Hong Kong

Its too perfect

Posted 17 Sep 2014 on Hotels
Hotel is a bit old style but super comfortable. Private hot spring in the room with absolutely good view made the stay to be perfect.