Ratings based on 510 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jan 2025
I really like that the staff was friendly and helpful. The only thing that I didn't like was the security deposit for 250.00 local fee.This was because I live less than fifty 50 miles from the hotel.If lived out town it would be only 20.00 security fee.Which I didn't thought that was fair because the hotel people feel that local people is at more risk for damaging the property. Dont like to be lable for someone else mistakes.
Comment from Hotel Management
7 Jan 2025 by Vanessa Glover, Assistant General Manager, Hotel Management
Hi Genice!!!!!Happy Holidays!!!!Thank you for sharing your feedback with our team. I understand the concern you raise regarding the incidental authorization. We do understand your point of view. I'd like you to know that when making these kinds of requirements, it is to ensure we are offering an amazing product for all to enjoy.I also want to thank you for your comments about the staff and I will be sharing your words with them.Happy New Year !!!!!
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Very nice place to start!!
Comment from Hotel Management
7 Jan 2025 by Vanessa Glover, Assistant General Manager, Hotel Management
Hi Shonta!!!!Thank You for sharing your experience with us!!!!!I will tell all of our team you had a nice time!!!!We love to hear it!!!!!Happy New Year!!!!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Great stay!
Comment from Hotel Management
6 Dec 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Hi Tina L!!!!!!Thank you for sharing your experience with us!!!!We are super excited that enjoyed your time with us!!!!I will share your experience with our team as this will make their day.Happy Holidays to you and your family!!!!
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Customer service was excellent
Comment from Hotel Management
4 Dec 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Thank you, Zach, for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.Vanessa GloverAssistant General Manager
5 out of 5
by A verified traveler

Posted 28 Nov 2024
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Comment from Hotel Management
28 Nov 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Thank you, Tyren, for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.Vanessa Glover
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Space nice variety breakfast
Comment from Hotel Management
10 Nov 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Hi Stephanie!!!!!Thank you for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
The service was excellent and breakfast buffet was delicious! The only thing that could use some improvement was the seating area in from of the TV; chairs were not real comfortable but doable.
Comment from Hotel Management
3 Nov 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Hi Karen!!!!Thank you for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Free upgrade and staff was friendly. Room was nice and quiet and love the ice maker in kitchen. This is one of my go to hotels for business travel.
Comment from Hotel Management
27 Oct 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Thank you for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.Vanessa GloverAssistant General Manageragm.chssv@trishulhospitality.com
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice place. Convenient to everything in the area.
Comment from Hotel Management
21 Oct 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Thank you for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.Vanessa GloverAssistant General Manageragm.chssv@trishulhospitality.com
5 out of 5
by A verified traveler

Posted 14 Oct 2024
This was a wonderful place to stay. Super convenient location, nice accommodations.
Comment from Hotel Management
14 Oct 2024 by Vanessa Glover, Assistant General Manager, Hotel Management
Thank you for sharing your experience with us!!!! We are excited to know we are offering the kind of service you have come to expect when visiting. As always, thank you for choosing and trusting us with your lodging needs.Vanessa GloverAssistant General Manageragm.chssv@trishulhospitality.com