Ratings based on 613 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from moncton
Posted 14 Dec 2024
Would have liked to see more breakfastitems. 6 sports team that night and breakfast was always low
Comment from Hotel Management
16 Dec 2024 by Kent, Hotel Management
Thank you for your feedback and for the 4/5 rating! We're glad you enjoyed your stay but apologize for the breakfast shortages during a busy time with multiple sports teams. We’ll work on ensuring more variety and better availability during peak times to enhance the experience. We appreciate your input and hope to provide a 5/5 experience on your next visit!
by A verified traveler
Posted 3 Dec 2024
It's a really good place to stay if you are visiting Summerside. The staff is very nice and helpful. The place is clean and well-maintained.
Comment from Hotel Management
4 Dec 2024 by Kent, Hotel Management
Thank you for your glowing review and perfect rating! We’re so glad to hear you enjoyed your stay with us in Summerside. Our team takes pride in providing friendly and helpful service, as well as maintaining a clean and welcoming environment. We hope to have the pleasure of hosting you again soon!
by A verified traveler
Posted 29 Nov 2024
A nice, clean place. well maintained.
Comment from Hotel Management
4 Dec 2024 by Kent, Hotel Management
Thank you for your perfect rating! We're thrilled to hear you found our hotel nice, clean, and well-maintained. Your satisfaction means a lot to us, and we hope to welcome you back for another great stay soon!
by A verified traveler
Posted 27 Oct 2024
I like how quiet it was so nice for a family get away!
Comment from Hotel Management
28 Oct 2024 by Kent, Hotel Management
Thank you for the perfect 5/5 rating! We’re delighted to hear that our quiet atmosphere made your family getaway enjoyable. We look forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 21 Oct 2024
Justin and Ella were amazing to us. I would recommend this place over and over again.
I'd come from Alberta to stay here again.
Comment from Hotel Management
21 Oct 2024 by Kent, Hotel Management
Thank you for the fantastic 5/5 rating and your kind words about Justin and Ella! We're thrilled to hear they made your stay so memorable, and your recommendation means the world to us. We’d love to welcome you back from Alberta anytime!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Kent, Hotel Management
Thank you for the 5/5 rating! We're so happy to know you had a great stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Kent , Hotel Management
Thank you for the perfect 5/5 rating! We’re delighted to hear you had an excellent stay and hope to welcome you back soon!
by A verified traveler
Posted 30 Sep 2024
Awesome !
Comment from Hotel Management
1 Oct 2024 by Kent, Hotel Management
Thank you for the awesome 5/5 rating! We’re so glad to hear you had a great experience with us. We look forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Kent , Hotel Management
Thank you for your 4/5 rating! We’re happy to know you had a positive experience with us. If there’s anything we can do to make your next stay even better, we’d love to hear your suggestions. We hope to welcome you back soon!
by A verified traveler
Posted 23 Sep 2024
A quiet, clean room which had a window that could be opened to air it out while we were gone for the day. This was the case in the annex building that we stayed it. Breakfast was good with waffles, eggs, sausage or bacon, cereals, yogurt and fruit, and of course, coffee and juice. A restaurant is located right next door which was very convenient with good food, which was especially nice after a long day of traveling to get there.
Comment from Hotel Management
23 Sep 2024 by Kent, Hotel Management
Thank you for your detailed feedback. We’re glad to hear that you found your room quiet and clean, enjoyed our breakfast offerings, and appreciated the convenience of the nearby restaurant. We strive to provide a comfortable stay, and we’re sorry to hear that we didn’t fully meet your expectations. If there are any specific areas where you think we could improve, please let us know. We value your input and hope to have the opportunity to offer you a better experience in the future.
