Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Na
by A verified traveler
Posted 13 Jan 2025
by A verified traveler
Posted 11 Jan 2025
by A verified traveler
Posted 10 Jan 2025
My stay at the Loyalist Inn was fantastic! The staff were more than accommodating and extremely helpful. If I could I'd give 10 stars.
The room was very nice and clean, quiet and comfy.
I dont want to drop names, but the help I recieved from certain staff members went far beyond what was thought possible by me...so
Thank You from the bottom of my heart.❤️
by A verified traveler
Posted 8 Jan 2025
Nice hotel although could use a few updates .Clean and beds were comfortable.
by A verified traveler
Posted 7 Jan 2025
by A verified traveler
Posted 5 Jan 2025
In the first room, furnace, fireplace, tub jets didn’t work. They switch our room and the second room had the same issues. Pool was freezing!! Breakfast was inedible. First day the sausage patties were mush, like cat food and the second day they were literally over cooked hotdogs. Not the fault of the staff, it was the quality of the food. Not 1 single item was gluten free. All staff we encountered was lovely and super helpful. Will not stay again unless under new management or ownership. Again, staff was fantastic though.
Comment from Hotel Management
5 Jan 2025 by Front Office Manager, Hotel Management
Dear Courtney,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the issues you experienced with the amenities in your rooms and the pool temperature, as well as your disappointment with our breakfast offerings. Your experience falls far below the standards we strive to provide, and we deeply regret the inconvenience this caused during your stay.We’re pleased to hear that our staff made a positive impression and were helpful throughout your visit. We take great pride in our team and will share your kind words with them.Your concerns have been taken very seriously. We are currently working to address the maintenance issues you mentioned and will review our breakfast options with the Chef to ensure we are meeting our guests’ expectations.We understand your hesitations about returning, but we hope you’ll give us another opportunity in the future to provide the exceptional experience you deserve.
by A verified traveler
Posted 2 Jan 2025
We had room 162 which was a bit noisy being next to the elevator and the back door. It was tolerable and ignorable. Other than that, all good things!
Comment from Hotel Management
5 Jan 2025 by Guest Services, Hotel Management
Hi Jenna, thank you for leaving us thoughtful feedback, and we're glad to hear that you had an overall good experience! We would love to see you again.
by A verified traveler
Posted 2 Jan 2025
It was clean, spacious, and comfortable. Staff was friendly and helpful.
Comment from Hotel Management
5 Jan 2025 by Guest Services, Hotel Management
We're beyond pleased to hear that you enjoyed your stay, Kim. We hope to see you again!
by A verified traveler
Posted 1 Jan 2025
Staff were very helpful and friendly. Great buffet
Comment from Hotel Management
5 Jan 2025 by Guest Services, Hotel Management
Hi Amanda, we're glad to hear that you had a lovely experience at our hotel. We hope to see you again!
