Ratings based on 362 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kelowna
Posted 17 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Good spot nice and clean. Friendly staff.
by A verified traveler
Posted 20 Nov 2024
Great staff. Clean room. Parking was tight but manageable. Overall great experience.
Comment from Hotel Management
21 Nov 2024 by Fiorella, Front-Desk, Hotel Management
Thank you Greg for taking the time to post a review. We sincerely appreciate your valuable feedback. We're sorry to hear that you found parking a little tight, however, we're happy to hear that overall you experienced a great stay with us. We hope to welcome you back again in the near future. With gratitude,
by A verified traveler
Posted 18 Nov 2024
Very clean room was warm and overall very Comfortable bed
Comment from Hotel Management
21 Nov 2024 by Fiorella, Front-Desk, Hotel Management
Roxanne, we thank you and sincerely appreciate your valuable feedback and kind comments. It's such a pleasure to hear that everything was to your satisfaction and you experienced a positive and pleasant stay with us. We hope to see you back again soon.
by A verified traveler
Posted 17 Nov 2024
Last two times we stayed here we were kept up or woken early by the people above us or beside us. Walls are super thin and you hear everything.
Comment from Hotel Management
21 Nov 2024 by Fiorella, Front-Desk, Hotel Management
Thank you Andrew for your review and valued feedback. We are sorry to hear about the inconvenience you experienced during your last 2 stays with us due to noise above or beside you. We hope you will consider returning in future for another stay with us so we can make it right the next time. If so, we recommend you request a room on the second floor or one of our cottages, which are separate from the main building. We hope to see you back again in the near future.
by A verified traveler
Posted 12 Nov 2024
Great location regarding access to the amenities we needed. Place was clean and quiet - staff continued to keep it clean for us every day. Front desk staff were very kind and welcoming. No issues anywhere
Comment from Hotel Management
21 Nov 2024 by Fiorella, Front-Desk, Hotel Management
Thank you Anthony for your review and kind feedback. We're very happy to hear that we accomplished to meet or exceed your expectations and your stay with us was a positive and enjoyable one. We hope to welcome you back again soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fiorella, Front-Desk, Hotel Management
Thank you Patrick for your 5/5* rating. It's a pleasure to hear that you experienced a positive and enjoyable stay with us. We hope to see you back again in the near future.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Fiorella, Hotel Management
Thank you Marshall for rating your stay with us 5/5*. We sincerely appreciate your feedback. It was a pleasure having you stay with us and we certainly hope to see you back again soon. Kind regards,
by A verified traveler
Posted 16 Oct 2024
The owner was fabulous. My husband had to work an additional day, and our reservation was revised for us. Very helpful. Location is close to walking to the ‘downtown’.
Comment from Hotel Management
17 Oct 2024 by Fiorella, Hotel Management
Thank you Heather for taking the time to post a review. We sincerely appreciate your feedback, which is truly invaluable to us. It's a pleasure to hear we exceeded your expectations and you experienced a positive and enjoyable stay with us. I will make sure to pass along your kind comments to the new owner. We look forward to the opportunity to accommodate you again in the near future. With gratitude,
