Ratings based on 1,968 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
I couldn't recommend this hotel enough! It was absolutely wonderful and in the best location. I had the best time and the hotel really made the trip. Spacious rooms and a great bar and restaurant. Would definitely stay here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Very spacious room and good service.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Great service. Everything clean and in order.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler from Sumida

Posted 8 Nov 2024
Always good
5 out of 5
by A verified traveler

Posted 7 Nov 2024
We stayed for 3 nights. The staff were amazingly courteous and helpful, especially arranging the transfer of our luggage to our next hotel. We noted there was a sign for a beauty salon on the second floor, but when we asked at the reception about a facial/massage we were told they didn't do them. Overall this was a very good place to stay, we would go back again.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Very nice staff, very close to a train station, a lot to do around the area
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Front desk staff very friendly and helpful. Some of the breakfast buffet staff were grumpy,I expect that in other countries but not Japan. 2 mornings they ran out of maple syrup for the pancakes.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Great location for the price