Ratings based on 609 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Very friendly and accommodating
Comment from Hotel Management
2 Jan 2025 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Dear Adria,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and accommodating. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to FRONT DESK - RED ROOF INN & SUITES SULPHUR SPRINGS in the future.Sincerely,BhavinFront DeskFRONT DESK - RED ROOF INN & SUITES SULPHUR SPRINGS
by A verified traveler
Posted 28 Dec 2024
Nice clean and quiet
Comment from Hotel Management
2 Jan 2025 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Dear Helen,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and accommodating. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to FRONT DESK - RED ROOF INN & SUITES SULPHUR SPRINGS in the future.Sincerely,BhavinFront DeskFRONT DESK - RED ROOF INN & SUITES SULPHUR SPRINGS
by A verified traveler
Posted 26 Dec 2024
Merry Christmas
Comment from Hotel Management
26 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Thank you so much for your kind words and we would love to see you soon and, on every visit, to sulphur springs .
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Thankyou for staying and we appreciate your positive feedback hope to see you again
by A verified traveler from Harker Heights
Posted 15 Dec 2024
Nothing unique. It is an older hotel so that was ok. The f
Comment from Hotel Management
15 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Dear Barry,Thank you for taking the time to share your feedback. We appreciate your understanding that our hotel is an older establishment and that you found it acceptable. We regret that you didn't find anything unique during your stay. We strive to provide a comfortable and memorable experience for all our guests, and we're always looking for ways to improve.Thank you for choosing FRONT DESK - RED ROOF INN & SUITES SULPHUR SPRINGS. We hope to have the opportunity to serve you again in the future.Sincerely, Bhavin General Manager Redroof Inn & Suites
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
Thankyou for staying with us and glad to hear you enjoyed your stay, hope to see you again
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
we appreciate your business and hope to see you again
by A verified traveler from Garland
Posted 25 Nov 2024
The room needs be renovated. The structure is old. The bed was not confortable, not leveled, to old and made noises when moving from one side to another. The pillows were too small.We will not recommend to othe people, and we will not stay there again in the future.Other family members stayed there and didn't have a good experience. One didn't have toilet paper in their bathroom, and some they said their room had an odor.
Comment from Hotel Management
25 Nov 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Ignacio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Sulphur Springs. It's disheartening to hear that you weren't pleased with your stay due to our bed and pillows not meeting your standards. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
15 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
thankyou
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
15 Dec 2024 by Bhavin General Manager Redroof Inn & Suites, Hotel Management
thankyou
