Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Always good when we stay here
Comment from Hotel Management
30 Sep 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Kar Leng,Thank you very much for your comment and rating for sharing your experience at Hotel Nikko Bangkok. We do appreciate your valuable time. Kindly be informed that your feedback is essential to us, as we always need your feedback to continuously improve our product and service for the better experience of our guests. We are grateful for your patronage and looking forward to welcoming you next visit. Best regards,Hotel Nikko Bangkok.
by A verified traveler
Posted 14 Sep 2024
The staff at the check in is very kind and helpful.
Comment from Hotel Management
17 Sep 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Tatsuya,Thank you very much for your comment and rating for sharing your experience at Hotel Nikko Bangkok. We do appreciate your valuable time. Kindly be informed that your feedback is essential to us, as we always need your feedback to continuously improve our product and service for the better experience of our guests. We are grateful for your patronage and looking forward to welcoming you next visit. Best regards,Hotel Nikko Bangkok.
by A verified traveler from Palo Alto
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Rodolfo,Thank you very much for your lovely scores with review and I am thrilled to hear that you had a wonderful stay at Hotel Nikko Bangkok. We look forward to welcoming you back to the hotel in the near future.Sincerely yours,Hotel Nikko Bangkok
by A verified traveler from Cambridge
Posted 24 Aug 2024
Excellent hotel, wonderful service!
Comment from Hotel Management
28 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Value Guest,Thank you for taking the time to share your experience at our hotel. It is truly our pleasure to read that you had enjoyable stay with us. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us.We are very happy to welcome you back again soon.Sincerely yours,Hotel Nikko Bangkok
by A verified traveler
Clean, next to BTS but not perfect
Posted 22 Aug 2024 on HotelsSo Bangkok is really hot right and when you book a nice hotel you expect the hotel lobby to be a cool safehouse but strangely it isn't. The lobby is warm, which makes it uncomfortable while waiting for the Grab car. It's next to Thong Lo BTS but you'd start perspiring before you reach it 😅 The room is very clean and there's a pillow menu. But we had a bad sleep as very bright sunlight shone on us from 6 plus am onwards. The room slippers are papery thin. Housekeeping team is fast and generous with the water. Towels are clean and the bathtub is comfortable.
Comment from Hotel Management
23 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Juliana,Thank you for taking the time to give review score concerning your experiences during your recent stay at Hotel Nikko Bangkok. Please rest assured that any guest’s feedback score or comment on the survey have been addressed management and appropriate actions are taken to prevent another occurrence with any other guests in the future. Best regards,Hotel Nikko Bangkok.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Abhimanyu,Thank you very much for your scores review and I am thrilled to hear that you had a wonderful stay at Hotel Nikko Bangkok and enjoyed our hospitality.We look forward to welcoming you back to the hotel in the near future.Best regards,Hotel Nikko Bangkok.
by A verified traveler
Posted 16 Aug 2024
Easy staying hotel for business and family. Good points: bathtub, separate toilet, clean, convenient location and surrounding, and quiet.
Could be better: food (too many good restaurants around!)
Comment from Hotel Management
20 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Satoko,Thank you very much for your lovely review and I am thrilled to hear that you had a wonderful stay at Hotel Nikko Bangkok and enjoyed our hospitality.Meanwhile I have shared your comments with our team and they are delighted to know about your excellent feedback and we look forward to welcoming you back to the hotel in the near future.With very best regards,Hotel Nikko Bangkok.
by A verified traveler from Palo Alto
Posted 5 Aug 2024
Cool
Comment from Hotel Management
20 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Rodolfo,Thank you for your feedback at Hotel JAL City Bangkok recently stay and taking the time to bring your concerns to our attention. We are grateful for your support and very grateful for your feedback as such information enables us to continually monitor and improve the service we are offering. It's our pleasure to serve you and we look forward to welcoming you back for another perfect experience.Sincerely yours,Hotel JAL City Bangkok.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Value Guest,Thank you for taking the time to share your experience at our hotel. It is truly our pleasure to read that you had enjoyable stay with us. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us.We are very happy to welcome you back again soon.Sincerely yours,Hotel Nikko Bangkok
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Jaa Nucharee Suksangchan, Hotel Management
Dear Khun Roberto,Thank you for your feedback at Hotel JAL City Bangkok recently stay and taking the time to bring your concerns to our attention. We are grateful for your support and very grateful for your feedback as such information enables us to continually monitor and improve the service we are offering. It's our pleasure to serve you and we look forward to welcoming you back for another perfect experience.Sincerely yours,Hotel JAL City Bangkok.
