Ratings based on 408 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
It is clean and location is good. Just a bit noisy in the first day morning. Staff is polite but not warm enough. No one helps to carry the luggages to the cap or open the door for you.
Comment from Hotel Management
27 Nov 2024 by Korntong W. / Front Office Manager, Hotel Management
Dear Ms.Yuen Har Daisay,Thank you very much for your feedback. We will share your comment to our team for more improvement in our services to customer.Regards,
by A verified traveler
Posted 12 Nov 2024
Nice staff
Comment from Hotel Management
27 Nov 2024 by Korntong W. /Front Office Manager, Hotel Management
Dear Mr. John,Thank you very much for your compliment. We will share to our team to encourage us on good working.Hope to have a chance to welcome you back again in your future trip Sir.Regards,
by A verified traveler
A very good experience
Posted 21 Jul 2024 on HotelsGood room. Friendly staff
Comment from Hotel Management
30 Jul 2024 by Sirikwan, Hotel Management
Dear Yuka san,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Management Team
by A verified traveler
Posted 5 Apr 2024
Keep up the good work
Comment from Hotel Management
5 Apr 2024 by BT, Hotel Management
Dear Steven,Thank you for your compliment.Sincerely yours,
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by BT, Hotel Management
Dear Badr,Thank you for your recent stay. We are looking forwards to welcome you back soon.Sincerely yours,
by A verified traveler
Posted 27 Jan 2024
Comment from Hotel Management
29 Jan 2024 by BT, Hotel Management
Dear Alexander,Thank you for your recent stay. We are looking forwards to welcome you back soon.Sincerely yours,
by A verified traveler
Lovely stay
Posted 16 Jan 2024 on HotelsPerfectly acceptable hotel for the price. The room was massive and equipped with everything I needed. Location was perfect, plenty of bars and restaurants nearby. Easy transportation links to access the city.
Comment from Hotel Management
18 Jan 2024 by BT, Hotel Management
Dear Miriam,Thank you for your feedback. We are looking forwards to welcome you back soon.Sincerely yours,
by A verified traveler
Posted 9 Oct 2023
Everything alright,the room spacious ,just little bit old and dark.
Comment from Hotel Management
9 Oct 2023 by BT, Hotel Management
Dear Chan,Thank you for your feedback. We are looking forwards to welcome you back soon.Sincerely yours,
by A verified traveler from Milford
Posted 28 Jul 2023
The staff were warm, friendly, helpful & kind, particularly Aurora who rendered exceptional service way beyond the call of duty!
Comment from Hotel Management
28 Jul 2023 by BT, Hotel Management
Dear Solomon,Thank yo for your feedback & compliment to K. Aurora. We are looking forwards to welcome you back soon.Sincerely yours,
by A verified traveler from Singapore
Posted 1 May 2022
Amenities need to be better taken care of. Neglected Swimming pool area, sauna and Hammam.
On the other hand, friendly and professional staff, spacious rooms and good value for money.
Comment from Hotel Management
3 May 2022 by BT, Hotel Management
Dear benoit Guy T
Thank you for your compliment on staff, services ,valuable room. We are acknowledge for your feedback for our future improvement. Looking forwards to welcome you back soon.
Sincerely yours,
