Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Stay was fine but hotel is isolated.
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Larry,We appreciate your feedback and will take into account the location concerns raised. Our team hopes that overall you enjoyed your time here.
by A verified traveler
Posted 26 Nov 2024
Pros: The staff was very nice and welcoming, even for the opposing team fans. Check-in and check-out were easy. The rooms were very clean. The location was convenient to DC and the Commanders field.
Cons: The pool was freezing. The breakfast was underwhelming. Had to really hunt for a restaurant for dinner.
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Stephanie,We are pleased to hear that you enjoyed the warm welcome from our staff and found the rooms clean and check-in and check-out process smooth. We appreciate your feedback on the pool temperature and breakfast options. For dining recommendations near our hotel, we always recommend exploring the nearby area for various options. Thank you for staying with us and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Eduard, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 23 Nov 2024
good place
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Phil,We are pleased to hear that you found our hotel to be a good place. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Jesus,We are delighted to hear that you had a pleasant stay with us at the hotel. We look forward to welcoming you back in the near future!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Wesley,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
It was very comfortable and quite
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Shonda,We're delighted to hear that you found your stay with us comfortable and peaceful. Your feedback is valuable to us, and we appreciate your time in sharing your experience. If there's anything else you wish to discuss or need assistance with, please feel free to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 14 Nov 2024
Need to repair hot water heater, water go,s cold when using the plumbing, the hotel was not able to fix it.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Benjamin, We apologize for the inconvenience you experienced with the hot water heater during your stay. Your feedback is important to us, and we have notified the maintenance team to address this matter promptly for future guests' comfort. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Nov 2024
It was very clean, staff were very friendly. Only small issue we had was the pool was absolutely freezing and we traveled and chose this hotel to swim, too. Everything else was awesome.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Alexandria,We appreciate your feedback on our clean rooms and friendly staff. We regret to hear about the issue you experienced with the pool temperature. We value your comments as they help us improve our services for all future guests. We hope you still enjoyed your stay with us and we look forward to welcoming you back in the future.
by A verified traveler from LAURENS
Posted 4 Nov 2024
Great staff , friendly and professional! Easy access in and out. Good location for our needs
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello David,We are delighted to hear that you found our staff to be great and professional, and that our location was convenient for your needs. Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay.
