Ratings based on 999 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Nov 2024
The best thing was the staff they were the friendliest and were very polite. It was pouring in Tokyo today and we had checked out not only did they store our bags so we could do a last minute visit in Tokyo they lent us umbrellas which was super helpful with 2 young kids. The rooms feel a little simple but the buffet breakfast and the ladies retreat with free massage chairs and shampoo bar were lovely little touches. Its also less than a 5 min walk from the station the helpful staff and extras (including free coffee in foyer) and location would def recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 2 Oct 2024
I absolutely loved the free breakfast. There was so much variety and quality items. Staff was incredibly friendly, as well.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Staff were very friendly and helpful - communicating in English was not a problem. Hotel is located close to a charming mall and many shopping options can be found in the area (grocery, restaurant and souvenir). Quiet and safe neighborhood. Short walk to a subway line that went straight to the busy/tourist areas of Tokyo. Breakfast buffet offered a a good selection of western and Japanese options and was a bit different every day. Room (double bed) was clean and bed was a bit hard but definitely not uncomfortable (I like a soft bed and slept well).
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Everything was great
5 out of 5
by A verified traveler

Posted 26 May 2024
Good spot for a night
5 out of 5
by A verified traveler

Posted 23 May 2024
place is very nice and easy to access. loved the buffet breakfast. staffs are very good and friendly.
5 out of 5
by A verified traveler

Posted 2 Feb 2024
It is a great hotel, however just across the street from it is a fire station. Therefore, there were frequently firefighters being dispatched and sirens from across the street. Other than that, it is a very good hotel. The breakfasts they served were excellent!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024
5 out of 5
by A verified traveler

Posted 15 Nov 2023
I have stayed three times here, each time I have been pleased. A lot of little shops around, but quiet. The complimentary breakfast is really good and I appreciate the deep bath tubs. All in all a great value.