Ratings based on 880 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Great place to stay.
by A verified traveler
Posted 15 Jun 2024
I actually stayed at this particular Hilton several times when I have came to Suffolk, Va. Staff has always been polite and attentive, however I wish there was a better policy in place for a general cleaning of the room? Unlike the many Hotels I have stayed the Hilton doesn’t provide a daily cleaning service which is an inconvenience when I return to my room, however the Hilton Front Desk employee did offer me new towels but that offer came by request. As a guest I believe a policy of introduction should be put in place that explains to ALL guests what to expect, I feel it’s unfair for a guest to find out that their request has been denied without being informed prior? In addition I have been very generous with my tips to the Hotel Maids but how would a guests know where to leave a tip if there is no information provided concerning Maid Tipping?
by A verified traveler
Posted 4 Jun 2024
They are updating the property
by A verified traveler
Posted 2 Jun 2024
by A verified traveler from Cockeysville
Posted 8 May 2024
We only stayed one night. Bed was comfortable and everything pretty clean.
by A verified traveler
Posted 21 Apr 2024
The staff should get a raise
by A verified traveler
Posted 5 Apr 2024
I liked that the property was in a nice location. I didn't like they did not have free breakfast, pool was disgusting, cobwebs in room, i requested joint rooms but ended up on 2 different floors, and it was a roach in the bathroom.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 25 Mar 2024
Did not have my reservations.!
by A verified traveler
Posted 25 Mar 2024
Always a nice place to stay.
