Ratings based on 135 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
I didn’t like the deodorant(is like a piece of perfume white waxing by the toilet)they used in bathroom to neutralize odor. The odor travels to the bedroom and I am very sensitive to any smell . It was hard to sleep.
by A verified traveler from San Salvador
Posted 20 Dec 2024
La recepcionista me ofrecio un precio en mi reserva para el tour en lancha y al llegar subio la tarifa al doble por lo que optamos hacerlo por nuestra cuenta y nos ahorramos mas de $100
Mala atencion al cliente
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 22 Nov 2024
The view from the onsite restaurant was amazing!
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 28 Oct 2024
If I could give Casa 1800 6 stars I would. It’s a beautiful hotel in a stunning location with lake views. The rooms are very spacious and nicely decorated. The bed was extremely comfortable and the aircon was great. Nice to have the coffee machine and toiletries in the bathroom. Breakfast was excellent and lots of options to choose from. All the staff were lovely, friendly and helpful. Its a very easy walk to the main square. I was very sad to leave!
Comment from Hotel Management
4 Nov 2024 by Management, Hotel Management
Thank you so much Susan, we are really glad to know that everything was great in your stay, we will give the feedback to our team. It was a pleasure to welcome you and we hope to see you again
by A verified traveler
Posted 18 Oct 2024
Amazing! Good Price !
Comment from Hotel Management
20 Oct 2024 by Management, Hotel Management
Thank you so much for your comments Carlos, it was a pleasure to welcome you, and we hope to see you again
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Gerencia , Hotel Management
Muchas gracias Claudia, fue un placer darles la bienvenida y esperamos poder volver a verlos
by A verified traveler from Fort Lauderdale
Posted 1 Oct 2024
Amazing! Thank you
Comment from Hotel Management
3 Oct 2024 by CASA 1800 SUCHITOTO, Hotel Management
Thanks Marybeth for taking the time to rate us and let us know about your experience. It really inspires us to move forward and we will be sure to let our entire team know, we look forward to seeing you again soon!
