Ratings based on 128 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
I did not like the fact that the resort was overrun with several large groups, each with several hundred people. These groups made enjoying many of the swimming pools and other facilities difficult.
by A verified traveler
Posted 24 Nov 2024
Checking in knly one staff entertains all our family but one guy standing at the back not helping colleague at all, just listening and watching the staff and all the commotion. Our rooms have all bugs cockroach, centipede, stained sheets and pillowd
by A verified traveler
Posted 9 Oct 2024
A fun place to send time with family
by A verified traveler from Tarzana
Posted 22 Sep 2024
The resort is nice and clean, the best part was the breakfast buffet, the food was good and there’s many food options. The only downside for the resort was the beach water was not clean. The resort needs to maintain the cleanliness of the beach area. Overall, it is a good place to stay, room was clean and spacious. Staff are very respectful and accommodating.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 18 Jun 2024 on Hotels
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 3 Dec 2023
John is very helpful and assisted us on Ss16 Ss17 thank you John
by A verified traveler
Posted 18 Oct 2023 on Hotels
by A verified traveler
Posted 4 Aug 2023
Overall we had fun because the activities were plenty. I wish that the grounds were well maintained. Just so that it is pleasing to the eye. Staff was great. Food was excellent.