Ratings based on 32 Verified Reviews

3.4 out of 5
62% of guests recommend
3.3 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
It was great vacation that my family enjoyed!
5 out of 5
by A verified traveler

Posted 10 Apr 2024
The staffs were very kind, courteous and helpful in assisting us! The place is calm and quiet. It has a huge swimming pool and regular size pools. The place was not overcrowded.
3 out of 5
by A verified traveler

Posted 19 Mar 2024
Staff in the restaurant provided a very good service with limited resources. Property could be fantastic but due to rooms not being cleaned and buildings fallen into disrepair the condition of the hotel is shabby. Facilities such as the pools could also be great but they need to be cleaned more frequently and debris not just scooped out. Sun loungers and chairs were broken and they hadn’t been cleaned. Bathroom towels were discoloured but the beach towels were clean and looked new. However we had to ask for these as they were not automatically provided. There was rubbish on the beach so we didn’t stay on the beach. On Saturday evening a live band entertained in the outdoor eating area. They were very good and this was an unexpected addition to the evening.
3 out of 5
by A verified traveler

Posted 12 Mar 2024
Bathroom is so poor need renovation. Towels are not white anymore. And had stains. We just used the swimming towels.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Posted 8 Mar 2023
quiet
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2019 on Hotels
5 out of 5
by A verified traveler

Posted 19 Jan 2019 on Hotels
I had a good time, TY
4 out of 5
by A verified traveler from Dover, Vermont USA

Posted 29 Nov 2018
this hotel is very beautiful. sadly to see inside needs alot of TLC. Suppose to stay for three nights but left for only two nights. in bathtub is very dirty. mainteance fall aparts. in the bathroom kinda of mold and meldew of grout tiles. ceiling looks molds and unfinish repairing. I was alone in huge hotel and dont see anybody of tourists visited for two days rows kinda spooky to me.
3 out of 5
by A verified traveler from New york NY

Posted 5 Nov 2018
You jave to pay extra for any annuities. The water park with slides were nice...but 1 slide not working the big pool was nice..staff was great. Food was tasty. Such a beaitiful piece of property just seemed to be rundown and mismanaged. It has potential to bw a 5 starr resort. But now i would give it 2 and a half stars