Ratings based on 318 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Guest, Warm greetings !We are grateful for your positive recognition towards us, looking forward to welcoming your return soon again !Sincerely yours !
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mitsuyoshi-san, Warm greetings !Thank you for your positive review towards us, we are looking forward to welcoming your visit soon again !
by A verified traveler
Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mr. Yi-Chieh, Warm greetings !非常感謝 您對我們服務的肯定, 歡迎 您們下次的蒞臨......瓏山林蘇澳飯店 全體服務同仁敬上
by A verified traveler
Posted 29 Jan 2023 on Hotels
Comment from Hotel Management
30 Jan 2023 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mr. Jialin, Warm greetings ! Thank you for your feedback, we listen to our guest and will discuss internally how we can improve for the better way ....感謝 您的分數回饋, 我們虛心受教, 期待能做得更好 ! 瓏山林蘇澳飯店 全體服務同仁敬上
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
5 Jan 2023 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mr. Chen-Yi, Warm greetings !Thank you for your positive recognition towards us, we are looking forward to welcoming your return soon again !
by A verified traveler
Posted 21 Nov 2022 on Hotels
by A verified traveler
Posted 19 Oct 2022
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Comment from Hotel Management
19 Oct 2022 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mr. Chang, Warm greetings ! We appreciate your recognition towards us, we do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home...With regret, our food quality could not be met with your expectation......We shall discuss internally then see how we can improve for moving to better level !Looking forward to welcoming your visit again !Sincerely yours !
by A verified traveler
Posted 28 Aug 2022 on Hotels
Comment from Hotel Management
1 Sep 2022 by Stephanie_Sales and Marketing Team, Hotel Management
Dear Mr. Chia Huang, Warm greetings !Thank you for your positive recognition towards us, we are looking forward to welcoming your visit soon again !Sincerely yours !
