Ratings based on 971 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Terrible service, staff no hospitality bar will only serve tea / coffee intermittently
by A verified traveler
Posted 17 Nov 2024
Completely unable to get a beverage from the bar.
The staff are rude and totally unhelpful!
It was 14:00pm and they refused to serve any alcohol before 6pm
It was 11am and we could t get a coffee after breakfast service had closed.
No room service. No water left in rooms.
The hotel itself okay but don’t stay here if you want any kind of good hospitality service!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by ms, Hotel Management
im Namen des gesamten Teams möchten wir uns herzlich für Ihr positives Feedback bedanken. Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Ihre Anmerkungen sind für uns von großer Bedeutung und motivieren uns, unseren Service stetig zu verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Mohamed SadekFront office ManagerARCOTEL Camino Stuttgart
by A verified traveler from Brampton
Posted 28 Oct 2024
Excellent beds. Superb wellness centre. Close proximity to railway station and downtown.
Comment from Hotel Management
28 Oct 2024 by ms, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our excellent beds and superb wellness center. It's great to know our convenient location made your stay even better. We hope to welcome you back soonGreetings Mohamed sadekFront office manager ARCOTEl cammino Team
by A verified traveler
Posted 21 Oct 2024
this was a great stop for us between train travel. We got a good nights sleep.
Comment from Hotel Management
23 Oct 2024 by POLINA, Hotel Management
Thank you very much for your stay and for your wonderful feedback. We are glad that you were overall satisfied and that you enjoyed your stay with us.We hope to see you soon on your next trip to Stuttgart.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
23 Oct 2024 by POLINA, Hotel Management
Thank you very much for your stay and for your wonderful feedback. We are glad that you were overall satisfied and that you enjoyed your stay with us.We hope to see you soon on your next trip to Stuttgart.
by A verified traveler from Lancefield
Posted 10 Oct 2024
Comfortable beds and pillows, nice room. Parking is in a very tight car park at rear of property. Property was very busy (may have been some event on?) Reception and restaurant staff were very friendly and helpful.
Comment from Hotel Management
19 Oct 2024 by MS, Hotel Management
Thank you for your feedback! We're thrilled to hear you enjoyed the comfortable beds and pillows, as well as the nice room. We appreciate your understanding regarding the tight parking situation, and we're constantly looking for ways to improve that experience. It’s great to know our reception and restaurant staff made a positive impression—I'll be sure to pass on your compliments to My Team. We hope to welcome you back soon!Greetings Mohamed sadekFront office manager & ARCOTEL camino Team
by A verified traveler from Orlando
Posted 8 Oct 2024
We’ve stayed at this location several times over the years. It’s convenient to the train station and shopping. It is however showing a little wear and tear and simple updates would make a difference - new pillows, linens and especially towels!
Comment from Hotel Management
9 Oct 2024 by ms, Hotel Management
Dear Guest,Thank you for your continued loyalty over the years and for sharing your feedback with us. We are glad to hear that you appreciate our location and proximity to the train station and shopping areas.We have taken note of your comments regarding wear and tear and the need for some updates. We are always working to provide the best comfort for our guests, and we will certainly consider your suggestions for new pillows, linens, and especially towels in our future improvements.We hope to welcome you back soon and provide you with an even better experience during your next stay.Mohamed SadekFront office ManagerARCOTEL Camino Stuttgart
by A verified traveler
Posted 7 Oct 2024
Nice, simple hotel. Friendly staff. Small room.
Comment from Hotel Management
9 Oct 2024 by MS, Hotel Management
Dear Andre,we are thankful for your stay at the ARCOTEL Camino and for your rating.GreetingsMohamed SadekFront office ManagerARCOTEL Camino Stuttgart
by A verified traveler
Posted 6 Oct 2024
Had a very pleasant stay, thank you!
Comment from Hotel Management
9 Oct 2024 by ms, Hotel Management
Dear Rob,we are thankful for your stay at the ARCOTEL Camino and for your rating.GreetingsMohamed SadekFront Office ManagerARCOTEL Camino Stuttgart
