Ratings based on 260 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Our favorite place to stay when in Stuttgart. Really like the updates made in the hotel. Very nice front desk staff. Enjoyed our stay.
by A verified traveler
Posted 2 Oct 2024
Staff was awesome and extremely helpful.
by A verified traveler
Posted 1 Sep 2024
I stay here whenever i come to town and it's always clean and the staff is respectful and courteous. Always a great stay!
by A verified traveler
Posted 18 Aug 2024
Loved this location it was nice!
Comment from Hotel Management
19 Aug 2024 by The TRU Team, Hotel Management
Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 18 Aug 2024 on Hotels
I called ahead of time to confirm that there was a fitness center before booking. The front desk lady confirmed, although failed to advise me that it was under construction and unavailable.
Comment from Hotel Management
19 Aug 2024 by Lakita, Hotel Management
Hello Quincy, Thank you for taking the time to share your feedback. We are truly sorry to hear that we did not meet your expectations. We take all comments seriously and view them as an opportunity to learn and improve. Your satisfaction is our top priority, and we hope to have the opportunity to serve you better. Thank you again for your review.
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by The TRU Staff, Hotel Management
Please contact the hotel directly to address any concerns. We would like to speak with you.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by The TRU Team, Hotel Management
Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Kari M, Hotel Management
Thanks for staying with us. We hope to see you again soon. Let us know of any areas we can improve on. Have a great weekend.
by A verified traveler
Posted 16 Jul 2024
The hotel was clean and well kept. There was one entry door that had a broken lock, which was a slight inconvenience, but not devastating. The free breakfast was better than some other hotels, but not gourmet by any means. Overall, a good place to stay, but a little short of excellant.
Comment from Hotel Management
16 Jul 2024 by The TRU Team, Hotel Management
Thanks for staying with us. The parts are on order to fix the door. We apologize for the inconvenience. We hope to see you again soon.
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by TRU Team, Hotel Management
Thanks for staying with us. We hope to see you again soon. Please travel safely!
