Ratings based on 155 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to post a review regarding your stay at Quality Inn and Suites, Stuttgart AR. On behalf of our entire staff, I apologize for not meeting your expectations. We will work towards providing better guest experience on your next visit. Thank you!
by A verified traveler
Posted 4 Nov 2024
What I did like about the property is that it was very quiet. I did not like that the maid service did not clean our room daily. We had to call the front desk to get our room cleaned, also we had to experience having roaches in the drawers, very disappointed, last thing I want is to bring roaches home with me.
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to post a review about your stay at Quality Inn and Suites, Stuttgart AR. Per Choice Hotels directive, most Choice Hotels now follow housekeeping on demand which means housekeeping is offered every other day or every third day depending on length of stay. This is true for any Choice property nationwide. We will definitely look into the issue with roaches. We have monthly pest control but maybe your room was not scheduled because we had a quest. We appreciate your feedback and look forward to providing better guest experience on your next visit.
by A verified traveler
Posted 20 Oct 2024
I never checked in I cancelled my stay
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
It is not showing as cancelled. If it is cancelled they delete card information
by A verified traveler
Posted 6 Oct 2024
Room was filthy and building was nasty and people loitering outside the rooms all night long. Felt like I stayed at a cheap motel.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Ariel, thank you for taking the time to complete the online survey for Quality Inn and Suites, Stuttgart AR. I would like to apologize for failing to exceed your expectations. We will use your feedback to improve room and exterior conditions. We were busy over the weekend with multiple events in town. People kept coming in and out of the hotel till 2am due to the events. I am assuming other hotels were similarly busy. We pride ourselves on offering the best value for money in town and are working hard to to improve guest experience. This hotel is under new management.Thank you,General ManagerQuality Inn and Suites, Stuttgart AR
by A verified traveler from Burley
Posted 29 Sep 2024
Good value.
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Paul, thank you for taking the time to review and thank you for the 5/5 rating. It was a pleasure to host you and we look forward to seeing you again soon.General ManagerQuality Inn and Suites, Stuttgart, AR
by A verified traveler
Posted 16 Sep 2024
The outstanding service I received from management
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Andre, thank you for taking the time to review and big thank you for 5/5 rating. We are delighted to host you and look forward to seeing you again.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by General Manager, Quality Inn & Suites,Stuttgart AR, Hotel Management
Dear Cheryal,Thank you for taking the time to post a review for Quality Inn and Suites, Stuttgart, AR. We are grateful for the generous review and look forward to hosting you again during your next visit.Thanks,General Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Good
Comment from Hotel Management
6 Aug 2024 by General Manager, Hotel Management
Dear Katherine,Thank you for the review and 101/10 rating. It was our pleasure to host you. We look forward to seeing you again on your next visit.Thank you,General ManagerQuality Inn and Suites, Stuttgart, AR
by A verified traveler from Mc Gehee
Posted 26 Jul 2024
Comment from Hotel Management
24 Aug 2024 by General Manager, Hotel Management
Dear Tolliece,Thank you for taking the time to post a review. We hope you enjoyed your stay and look forward to hosting you again in the future.Thanks,General Manager
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by General Manager, Hotel Management
Thank you for taking time to post a review. We look forward to hosting you again on your next visit.
