Ratings based on 323 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
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Comment from Hotel Management
28 Aug 2024 by Filippos, Hotel Management
Sehr geehrter Stefan,vielen Dank für Ihre positive Bewertung!Unser Team würde sich sehr freuen, Sie in Zukunft wieder begrüßen zu dürfen. Herzliche Grüße aus Stuttgart Gerlingen!Filippos Valavanis
by A verified traveler from East Selkirk
Posted 23 Mar 2024
I liked the closeness of the property to restaurants and stores. The hotel was nice and staff were friendly.
The bathroom was super small as was the shower. Our room had a musty smell.
The bed was really comfy tho.
Comment from Hotel Management
14 May 2024 by Marc E., Hotel Management
Dear Tina,thank you fro posting your review.Apologies for the inconveniences about your room. It is nice to hear that you have otherwise enjoyed your stay with us. We are looking forward to welcoming you back.with very kind regardsMarc Eberhard
by A verified traveler
Posted 4 Oct 2022 on Hotels
by A verified traveler
Great hotel
Posted 1 Sep 2021 on Hotelswe booked this hotel for our family's visit including grandparents in their 80s. upon request, the rooms were perfectly ready for their convenience (e.g. bathroom with support facilities) and they were quite satisfied with the quality of services so we are happy too :)
by A verified traveler
Good for overnight stay, but nothing more
Posted 31 Jul 2021 on HotelsQuite appropriate hotel for overnight stay. Rooms are relatively small, bathrooms even more, however they are clean. The hotel is old and will need some renovation in the near future. Good wifi. Tasteful breakfast, in the same restaurant they have some snacks and pizzas in the afternoon/evening.
by A verified traveler
Nothing fancy but straight-forward
Posted 23 Feb 2020 on HotelsMy first time at Mercure, and I liked it. Hotel is nicely located within a short walking distance from Gerlingen town centre. Room is functional, but a bit warm. It seemed the aircon was not working, but the window could be opened. The bed was ok. In the bathroom there was a smell of "dry floor drain" that did not go away although I tried.
Self-parking in the hotel yard was easy.
Breakfast was the usual, nothing to complain.
Comment from Hotel Management
7 Mar 2020 by Katharina Flienert - Qualitätsmanagement, Hotel Management
Dear Sami,
thank you for your review.
We hope we see you soon again.
I wish you a very good time.
Katharina Flienert - Qualitätsmanagement
by A verified traveler
Disappointing
Posted 21 Nov 2019 on HotelsQuick check in, not made clear that I had already paid for breakfast though, so did not have it the next day. Tv remote didn’t not work in room, but has a decent restaurant
Comment from Hotel Management
14 Dec 2019 by Mercure Stg. Gerlingen, Hotel Management
Hello, Good morning,
thank you for your feedback. We wish you a good time
by A verified traveler
Great
Posted 18 Oct 2019 on HotelsComfortable stay. Plesant staff and good location
Comment from Hotel Management
21 Nov 2019 by Katharina Flienert - Qualitätsmanagement, Hotel Management
Dear Emma,
thank you for your feedback.
I wish you a good day.
by A verified traveler
Best value for money hotel in the area.
Posted 9 Sep 2019 on HotelsI regularly stay in the region west of Stuttgart and the Mercure Gerlingen is my preferred choice based on value for money for the room / location. More modern than many of the other hotels in the area. Free water/Soft drinks in the room fridge. Good restaurant. Pity the TV has no watchable English language channels.
by A verified traveler
Posted 27 Aug 2019 on Hotels
Comment from Hotel Management
9 Sep 2019 by Linda Märkel - quality management , Hotel Management
Dear Abraham,
Thank you very much for your visit and the nice feedback. Together with the team we hope we may welcome you back in the near future.
Best regards,
Linda Märkel - quality management
