Ratings based on 913 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
The construction 🚧 is just behind the window. Woke me up at 8AM while I wanted to have a day off. However I understand that this is out of the hotel control.
Comment from Hotel Management
12 Nov 2024 by Hotel Astoria, Hotel Management
Thank you for your understanding and for sharing your experience. We’re truly sorry that the nearby construction disturbed your rest, especially when you hoped for a relaxing morning. While some things are beyond our control, we value your feedback and are continuously working to ensure a pleasant stay for our guests. We hope to have the opportunity to welcome you back for a quieter visit in the future.
by A verified traveler
Posted 2 Oct 2024
N/A
Comment from Hotel Management
6 Oct 2024 by Hotel Astoria, Hotel Management
Vielen Dank für Ihre Bewertung. Gerne hätten wir gewusst was Ihnen nicht gefallen hat.
by A verified traveler
Posted 2 Sep 2024
No air conditioner
Comment from Hotel Management
9 Sep 2024 by Hotel Astoria, Hotel Management
Thank you for your feedback. We would like to clarify that we have clearly indicated on Expedia that our rooms do not have air conditioning. We still hope you enjoyed your stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 5 Aug 2024
The room was comfortable enough; we had booked for a family of three - two adults and a teenager so were very amused to find a cot made up in the room on arrival as well as a sofa bed and the normal double.
No facilities to make our own drinks and only a vending machine downstairs was a negative.
Very centrally located, easy to get to the HBF, cafes and main square.
Our weekend stay was over a hot summer weekend and necessitated sleeping with the windows wide open. Unfortunately, on the Saturday night it was so noisy with people going home from the bars etc that we didn’t sleep well at all. I think it was finally quiet at 6am. Not the hotel’s fault at all but something to be mindful of if a good night’s sleep is what is required.
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Thank you for your detailed review! We are pleased to hear that you appreciated the comfort of the room and the central location. We regret that you experienced noise issues due to the lively surroundings and that the beverage preparation options were not ideal. We will take your feedback into account to improve our offerings. We hope that despite these inconveniences, you had an enjoyable stay and we look forward to welcoming you back.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Vielen Dank für Ihre Bewertung. Gerne hätten wir gewusst was Ihnen nicht gefallen hat.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Vielen Dank für Ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.
by A verified traveler
Posted 22 Jul 2024
Nicely situated on the edge of Stuttgart’s main shopping and hospitality district. The receptionist was polite and helpful. Secure parking to the rear of the hotel.
Our room on the top (5th) floor had a small balcony with views of the city. Room was clean with all the necessary facilities. Bathroom was a bit tired and is due for some care and repair.
Lovely breakfast in the ground floor dining room
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Thank you for your kind review! We are delighted to hear that you enjoyed the location of our hotel, the cleanliness of the room, and the breakfast. We appreciate your feedback on the bathroom and will consider it for future renovations. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Vielen Dank für Ihre Positive Bewertung. Gerne würden wir uns freuen Sie erneut in unserem Hotel begrüßen zu dürfen.
by A verified traveler
Posted 21 Jul 2024
We overlooked the non AC thing, just didn’t think of hotels without AC, maybe that is our fault.
Comment from Hotel Management
30 Aug 2024 by Hotel Astoria, Hotel Management
Thank you for your feedback. We apologize for the oversight regarding the lack of air conditioning. We understand this may not have met your expectations and will use your feedback to improve our communication. We hope you still had a pleasant stay.
by A verified traveler
Posted 12 Jul 2024 on Hotels
So bad the cleaning workers there talking really loud outside the rooms from 7:30 am so we couldn’t sleep at all. The bed is so hard and bad and the same for the pillow.
