Ratings based on 110 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Jennifer Muschko, Hotel Management
Hallo Barbara C,vielen Dank für Ihre Bewertung an unser Hotel.Es freut uns zu lesen, dass Sie einen angenehmen Aufenthalt bei uns hatten.Wir hoffen Sie bald wieder bei uns begrüßen, zu dürfen.Herzliche Grüße aus Sindelfingen,Jennifer MuschkoGuest Service Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Jennifer Muschko, Hotel Management
Hallo Timothy,vielen Dank, dass Sie sich die Zeit genommen haben eine Bewertung für unser Hotel zu schreiben. Es freut uns sehr, dass Sie einen angehmen Aufenthalt bei uns hatten.Wir hoffen Sie bald wieder bei uns begrüßen, zu dürfen.Herzliche Grüße aus SindelfingenJennifer MuschkoGuest Service Manager
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
3 Sep 2024 by Jennifer Muschko, Hotel Management
Hallo Matt,vielen Dank, dass Sie sich die Zeit genommen haben eine Bewertung für unser Hotel zu schreiben.Falls es spezifische Punkte gibt, bei denen wir uns verbessern können oder die zu Ihrem Gesamteindruck beigetragen haben, lassen Sie uns dies bitte wissen. Wir nehmen Ihre Anmerkungen ernst und werden uns bemühen, diese in Zukunft zu berücksichtigen.Nochmals vielen Dank für Ihr Feedback. Wir hoffen, dass wir Sie bei einem zukünftigen Aufenthalt noch mehr überzeugen können.Herzliche Grüße aus Sindelfingen,Jennifer MuschkoGuest Service Manager
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Jennifer Muschko, Hotel Management
Dear Muhittin,Thank you for staying with us and for sharing your feedback. We are always striving to improve our service to provide our guests with a great experience. We would love to hear from you how we can make your next stay even more enjoyable. Is there anything specific you noticed or would like to see improved?Your opinion is important to us and helps us to continuously improve our service. Thank you in advance for your feedback!Kind regards,Jennifer MuschkoGuest Service Manager
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Jennifer Muschko, Hotel Management
Dear Isidro,We are glad to hear that! Thank you for your positive rating and valuable feedback. We are glad that you were completely satisfied with your stay with us.We hope to welcome you back soon!Best regards,Jennifer MuschkoGuest Service Manager
by A verified traveler
Conference
Posted 25 May 2024 on HotelsI recently had the pleasure of staying at this property and was thoroughly impressed with my experience. From the moment I arrived, the quality of the accommodation and the warmth of the staff were evident. The property itself is excellent, boasting clean, well-appointed rooms that made my stay comfortable and enjoyable.
One of the standout aspects of my visit was the exceptional service provided by Viviana at the front desk. She truly embodies what it means to be a great host. Viviana was welcoming, attentive, and went above and beyond to ensure that all my needs were met. Her friendly demeanor and helpful nature made a significant positive impact on my stay.
Another highlight was the breakfast. It was delicious and offered a variety of options that catered to different tastes. The quality of the food was top-notch, and it was evident that care was taken in its preparation. Starting my day with such a delightful breakfast set a positive tone for the rest of the day.
My stay at this property was fantastic. The excellent facilities, combined with the outstanding hospitality from Viviana and the delightful breakfast, made it a memorable experience. I highly recommend this property to anyone looking for a pleasant and enjoyable stay.
Comment from Hotel Management
27 May 2024 by Jennifer Muschko, Hotel Management
Dear Alejandro,Thank you so much for your wonderful 5-star review!We are thrilled to hear that you had such a positive experience during your stay with us. It is fantastic to know that you found the quality of our accommodations and the warmth of our staff evident from the moment you arrived.We are particularly delighted to hear about your exceptional experience with Viviana at the front desk. She is indeed a valuable member of our team, and we are proud to hear that she went above and beyond to ensure your stay was enjoyable. Your kind words about her welcoming and attentive service will surely be shared with her and the rest of our team.We're also pleased that you enjoyed our breakfast offerings. It’s great to know that the variety and quality of the food made a positive start to your day.Thank you for your high recommendation and for taking the time to share your detailed feedback. We hope to have the pleasure of welcoming you back to our property in the future for another memorable stay.Best regards,Jennifer MuschkoGuest Service Manager
by A verified traveler
Posted 3 May 2024
I liked the modern decorum. It was spa like with clean lines. Very comfortable. The continental breakfast was delicious which included hot scrambled eggs and the staff was wonderful. Guest should be asked if they will need a parking permit. Upon arrival, we parked our rental car and checked in. Assuming the parking permit/cost was included. Not so. We went out only to return to a full parking lot. It just so happened that my brother has a disability and had brought along his handicap decal. So, the desk clerk asked to see it; otherwise, we were told that our car would be towed. That was the only glitch in our stay.
Comment from Hotel Management
6 May 2024 by Jennifer Muschko, Hotel Management
Dear Vanessa,Thank you for your review and your valuable feedback on your stay with us. We are pleased to hear that you enjoyed the modern decor and relaxed atmosphere, as well as our continental breakfast with delicious scrambled eggs and the friendly staff.We deeply regret the inconvenience you experienced regarding the parking situation. We are sincerely sorry that the parking management did not meet your expectations and resulted in an unpleasant situation. We would like to sincerely apologize for this inconvenience.Please let us assure you that issuing parking permits is standard practice to ensure our guests always have a parking space available and to avoid double parking. We recognize that we have limited parking spaces available and your feedback will help us improve our parking system and optimize communication with our guests.We thank you again for your honest feedback and hope that you will give us the opportunity to welcome you back in the future to offer you an even more pleasant stay.Best regards,Jennifer MuschkoGuest Service Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Jennifer Muschko, Hotel Management
Hallo Paul,Vielen Dank für Ihre Bewertung!Wir freuen uns, dass Sie Ihren Aufenthalt bei uns größtenteils genossen haben. Wenn es etwas gibt, das wir verbessern können, um Ihren nächsten Besuch noch angenehmer zu gestalten, lassen Sie es uns bitte wissen. Ihr Feedback ist uns wichtig, da wir ständig bestrebt sind, unseren Service zu optimieren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Jennifer MuschkoGuest Service Manager
by A verified traveler
A convenient stay
Posted 21 Jan 2024 on HotelsThe staff was very friendly and helpful. The location was also very convenient with restaurants and grocery stores within easy walking distance.
Comment from Hotel Management
1 Mar 2024 by Romina Strippoli, Hotel Management
Dear Guest,Dear Christopher, we sincerely appreciate your excellent review! It brings us great joy to hear that you were satisfied with your stay. Your positive feedback is truly valued, and we look forward to welcoming you again soon.Best regards,
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
1 Mar 2024 by Romina Strippoli , Hotel Management
Hello Ricky,We sincerely appreciate your excellent review! It brings us great joy to hear that you were satisfied with your stay. Your positive feedback is truly valued, and we look forward to welcoming you again soon.Mit freundlichen Grüßen
