Ratings based on 885 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 22 Nov 2024
We were pleasantly surprised with our stay! We went to Deadwood & Sturgis for a quick birthday getaway! We reserved a whirlpool room & we loved it! Room was clean & spacious and the rate was amazing! Thanks for an enjoyable stay!
by A verified traveler
Posted 1 Nov 2024
The staff was nice & the room was clean
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you, Rhonda! We’re glad you enjoyed the clean room and friendly staff. Hope to see you again!
by A verified traveler
Posted 30 Oct 2024
This was a nice place to stay. We were just passing through so we didn’t take advantage of the breakfast but the property was nice.
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you, Shawna! We're glad you enjoyed your stay and found the property nice. Safe travels!
by A verified traveler
Posted 26 Oct 2024
Great staff.
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you, Justin! We appreciate your kind words about our staff. Hope to see you again!
by A verified traveler
Posted 22 Oct 2024
When we went into the room there was a ladder and boxes of light bulbs. Fixture was missing light bulbs. Carpet was wet. There were fruit flies flying around and many dead in the refrigerator. No toilet paper in the bathroom. The lower level suite is underground and it has an egress window with a built in ladder, which is fine, except the window doesn't lock.
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you for your feedback, Melissa.We sincerely apologize for the issues you experienced during your stay. Your concerns are being addressed to ensure better accommodations for future guests. We appreciate you bringing this to our attention.
by A verified traveler
Posted 18 Oct 2024
Central but quiet. The host that welcomed us was very accommodating.
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you, Brenda! We're glad you enjoyed the quiet, central location and our accommodating host. We’ll share your kind words with the team!
by A verified traveler
Posted 18 Oct 2024
Good and small hotel convenient to Deadwood. Good breakfast choices.
Comment from Hotel Management
16 Nov 2024 by Super 8 Management, Hotel Management
Thank you, Vito! We’re glad you enjoyed our convenient location and breakfast options. Hope to see you again!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Super 8 Management, Hotel Management
Thank you for your feedback. We don’t have any record of your stay, as you showing as no show but we encourage all guests to share honest experiences which is ethically acceptable.If you have specific concerns, please contact us directly so we can address them.
by A verified traveler from Mesa
Posted 13 Oct 2024
Man that checked us in was rude. Cup of coffee that exploded was still in microwave. Room felt dirty & we itched a lot. We were too tired to find someplace else to stay for less than 24 hrs.
Comment from Hotel Management
13 Oct 2024 by Super 8 Management, Hotel Management
Thank you for your feedback. We’ve reviewed your stay and can confirm that our front desk staff treated you professionally, as he’s known for his excellent service. You were given our best room for easy access, and during your stay, you enjoyed all amenities, including a generous breakfast taking inside your room without seeking permission.We kindly request that you refrain from posting false reviews, as they do not reflect the true quality of our service. We maintain a strong reputation, and we’re happy to address any concerns directly.
by A verified traveler
Posted 2 Oct 2024
Staff were very nice to greet and assist. Breakfast quality / selection was a 7/10 based on pricing.
Comment from Hotel Management
6 Oct 2024 by Super 8 Management, Hotel Management
Thank you so much Kevin! We're glad our staff made you feel welcome. We'll keep working on improving our breakfast options. We appreciate your feedback!
