Ratings based on 15 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Oct 2024
The rooms are clean but small. Breakfadt is great
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Large and very comfortable room and excellent breakfast.
Comment from Hotel Management
17 Apr 2024 by Tertia, Hotel Management
Thank you kindly
4 out of 5
by A verified traveler

Posted 13 Sep 2023 on Orbitz
no complaint
5 out of 5
by A verified traveler

Great one-night stay

Posted 8 Apr 2023 on Hotels
We had a lovely night at the Mermaid Guest House. Room was comfy, service was great and breakfast was fantastic with great variety and gluten free options. There were several little touches that made big differences, in the decor or room setup, such as a reasonably priced minibar and great pillows. It felt like staying at a friend’s beach house a few blocks from the beach and on a quiet street. Do note their request to check in by 6pm/1800–we didn’t notice in the hotels.com email and were running a little late.
5 out of 5
by A verified traveler

Posted 13 Dec 2022
Comment from Hotel Management
25 Dec 2022 by Tertia, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 27 Jan 2022 on Hotels
Comment from Hotel Management
30 Jan 2022 by Mermaid Team, Hotel Management
Good day, Thank you for your review!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2021 on Hotels
5 out of 5
by A verified traveler

Great place in the southernmost tip of Africa

Posted 2 Jan 2021 on Hotels
I came here with my family with a short stay to celebrate the new year, and we loved it! The rooms were colorful and fun. The manager was amazing and gave us very helpful tips and information about the area, including advice about local restaurants and tourism opportunities. Breakfast was outstanding and very generous, and included in the room rate. The facilities were bright and clean, and the team working at the location were attentive and pleasant. We recommend it!
Comment from Hotel Management
7 Jan 2021 by Manager, Hotel Management
Thank you kindly, it was only a pleasure to have your family stay by us! Hope you come and visit our lovely town in the near future again!! Stay safe and all the best for 2021
5 out of 5
by A verified traveler

Good time and nice stay.

Posted 7 May 2024 on Hotels
3 out of 5
by A verified traveler

Einfache und in die Zeit gekommene Unterkunft

Posted 2 Apr 2024 on Hotels
Sehr einfache Unterkunft.