Ratings based on 121 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
I had a good experience
Comment from Hotel Management
28 Oct 2024 by Linda Peeters, Hotel Management
Dear Muhamed, Thank you so much for your stay at the Holiday Inn Eindhoven Airport! We are glad to see you've enjoyed your stay with us.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Linda Peeters, Hotel Management
Dear Isaac, Wow, a full 10 star score! We are very proud that we were able to contribute to your experience in Eindhoven. Kind Regards, team Holiday Inn Eindhoven Airport
by A verified traveler
Posted 9 Sep 2024
Breakfast was well appointed, with good options for vegetarians. Toilet had permanent stain, disgusting. No ventilation. Extractor not functional. Odors hang around for a long time. Windows in room cannot open, no ventilation, claustrophobic. No housekeeping though we spoke to them and asked for fresh towels. Front desk person, excused cutting off my call to complain, that they were very busy down stairs. The manager who she said would call never did. We are aware of poor service in Holland in general, but were disappointed that the the US brand name didnt make a difference. Never again!
Comment from Hotel Management
10 Sep 2024 by Priscilla Rauws- Moret - Duty Manager, Hotel Management
Dear Hyden, Thank you for taking the time to provide your feedback. While we’re glad to hear that you enjoyed the breakfast options, especially for vegetarians, we’re truly sorry to learn about the issues you encountered during your stay. The concerns you raised about the room's cleanliness, lack of ventilation, and the issues with housekeeping are absolutely not reflective of the standards we strive to maintain. We would like to clarify that our team did attempt to call you back several times, but unfortunately, we were unable to reach you. Additionally, we noticed that the "Do Not Disturb" sign was placed on your door, which prevented housekeeping from entering your room.We regret any confusion this may have caused and will work to ensure clearer communication with our guests moving forward. Your experience is important to us, and we appreciate your understanding.If your travels bring you back to the area, we would be grateful for the opportunity to restore your faith in our hotel.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Priscilla Rauws-Moret - Duty Manager, Hotel Management
Dear Stefano,Thank you for your positive feedback about your recent stay with us and giving us such a nice score. We are glad to hear you enjoyed your stay with us. If your travels bring you back to the area, we would be grateful to welcome you back in our hotel.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Priscilla Rauws-Moret - Duty Manager, Hotel Management
Dear Maria,Thank you for giving us such nice scores. We're happy to hear you enjoyed your time with us. If your travels bring you back to the area, we would be grateful to welcome you back in our hotel.
by A verified traveler
Posted 7 Aug 2024
Great hotel,great staff
Comment from Hotel Management
15 Aug 2024 by Priscilla Rauws- Moret - Duty Manager, Hotel Management
Dear Corina,Thank you for giving us such nice scores. We're happy to hear you enjoyed your time with us. If your travels bring you back to the area, we would be grateful to welcome you back in our hotel.
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Priscilla Rauws- Moret - Duty Manager, Hotel Management
Thank you for taking the time to give us scores. Your comments are valuable to us as we continually strive to improve our guest experience. We hope to welcome you back soon!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Priscilla Rauws- Moret - Duty Manager, Hotel Management
Dear T,Thank you for taking the time to give us such nice scores. We're happy to hear that you enjoyed your time with us. If your travels bring you back to the area, we would be grateful to welcome you back in our hotel.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Priscilla Rauws-Moret - Duty Manager, Hotel Management
Dear Emil,Thank you for taking the time to give us scores about your recent stay with us. We look forward to welcoming you back and hope to make your next stay even more enjoyable.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Priscilla Rauws- Moret - Duty Manager, Hotel Management
Dear Bogdan,Thank you for your positive feedback. We're happy to hear that you've enjoyed your time with us. We hope to welcome you back soon.
