Ratings based on 983 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
I come here alot and usually dont have too many issues while staying here but this stay was not good!! It all started with alot of hair in the bed cause the sheets wasnt changed, then we killed roaches that came into our room a couple different times,the ppl next door to us was so loud cause of the double doors and they even tried to open our double door from the other side,dogs barking and howling all night,toilet had mold in it!! PLEASE DONT GIVE ME A ROOM WITH DOUBLE DOORS ANYMORE!! Other than that our stays are usually good!! And please take care of your roach problems when we 1st came there were no issues then all of a sudden all type of stuff started happening!! Thanks again have a good day!!
Comment from Hotel Management
30 Dec 2024 by Brand Experience Team, Hotel Management
Hi Traveler, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
by A verified traveler
Posted 24 Dec 2024
Nice motel
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Brand Experience Team, Hotel Management
Hi Mabel, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future! Natalie #team6
by A verified traveler
Posted 10 Dec 2024
so good
Comment from Hotel Management
10 Dec 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 9 Dec 2024
The carpet in the hallways and the stairwells smelled like urine and ammonia so bad it was hard to breathe. The rooms did not smell that way and we're ok, but serious improvements need to be made.
Comment from Hotel Management
10 Dec 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 11 Nov 2024
Let me say first that this was a hotel that was the cheapest per night in the area. So the saying you get what you pay for is true here. The staff was great and friendly. The hotel was clean but in need of renovations. The third floor reeked of smoke even though all room are non smoking. The room was clean but as bare bones as you can get. My room had horrible wall and ceiling repairs done really brought down the visual aspect of the room. The bathroom again was clean but severely outdated to were it felt dingy. Plus the heat from the hot water in the shower was like warm at best and it was because the adjust on the handle, wether that was on purpose or on accident I don’t know. Again you get what you pay for in this instance.
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Keith, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
by A verified traveler
Posted 11 Nov 2024
No coffee pot in room.........shower equipment needed replaced.....
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Marvin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 5 Nov 2024
A good place to be
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi William,Thank you for the amazing review!Maz K.#Team6
by A verified traveler
Posted 1 Nov 2024
Stayed another night, got bedbug bites again, pros staff are really nice. It’s a clean place, they just need to fire their pest exterminator.
Comment from Hotel Management
4 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jorge, Thank you for bringing this to our attention. We take feedback seriously and are committed to ensuring a comfortable stay for all our guests. Natalie #team6
by A verified traveler
Posted 1 Nov 2024
Nice
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Nandan,Thank you for the perfect rating!! Maz K.#Team6
