Ratings based on 36 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2023 on Hotels
by A verified traveler
Posted 14 Aug 2023 on Hotels
Hotel is looking tired, even though recently decorated. Evening menu was very basic (so we ate elsewhere)
by A verified traveler
Don't book this hotel. Simply the worst I've seen.
Posted 3 Jul 2023 on HotelsWe did not stay the hotel is in poor state Did not look good as we pulled up. Going in to the foyer we were dubious but did check in as been on the road for over 5 hours.
However we did not put are bags down. The bedding was stained the pillows thin and lumpy. The bath tub had rust in the bottom.
The room was smelt like an old train carraige. No upgrade in the 50 years since it was built. We checked straight back out and have requested a refund. I would have been upset to pay £50 per night but it is laughable to charge double. We had to continue our journey to Barnstable to an outstanding hotel called the Park Hotel. Chalk and Cheese is the phrase.
by A verified traveler
Posted 31 May 2023
Everything
Comment from Hotel Management
1 Jun 2023 by Manager, Hotel Management
Your review is based on a booking issue direct with the agent. You have never stayed here at The Wessex Hotel.Im sorry you have got confused and booked a hotel with the same name expecting it to be in a completety different county. But your review does not represent us here at The Wessex Hotel
by A verified traveler
Posted 6 Jul 2022 on Hotels
The staff were helpful and friendly. The place needs serious updates and repairs. Was painful to see the lift out of order for disabled elderly person.
by A verified traveler
Great Service but hotel is needing a renovation
Posted 23 May 2022 on HotelsGreat service but the hotel is needing some tlc - Beeakfast was great
by A verified traveler
Posted 22 May 2022 on Hotels
by A verified traveler
Posted 6 Sep 2021 on Hotels
by A verified traveler
Posted 23 Aug 2021 on Hotels
by A verified traveler
Posted 13 Aug 2021 on Hotels