Ratings based on 40 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location and comfortable hotel
Posted 12 Oct 2020 on HotelsGreat location for sports like hiking, skiing, Mountain biking and running.Very comfortable hotel and nice restaurant right at the lift area.
Comment from Hotel Management
28 Oct 2020 by Erika Fočárová, riaditeľka hotela, Hotel Management
Thannk you for your kind review, we are looking forward to your next visit :-)
by A verified traveler
Posted 22 Sep 2020 on Hotels
Comment from Hotel Management
22 Sep 2020 by Erika Fočárová, riaditeľka hotela, Hotel Management
Ďakujeme za priaznivú recenziu, tešíme sa na Vás aj nabudúce :-)
by A verified traveler
Good value for the money
Posted 31 Aug 2020 on HotelsWe keep coming back to Fis because of its great location, very tasty food and professional service. Hotel rooms are OK, but would need some renovation as well as the hotel’s exterior. Not much has been done in the recent years and from outside the building really looks shabby. I love the fitness room even though the machines are a bit old. It is still good enough for the full body workout. Thank you👏
Comment from Hotel Management
3 Sep 2020 by Erika Fočárová, riaditeľka hotela, Hotel Management
Thank you for your review, we are looking forward to your next visit :-)
by A verified traveler from Prague
Posted 14 Aug 2020
Cozy hotel, amazing stuff, caring about their guests, to feel comfortable. Our stay in hotel had pleasant atmosphere, great food in combination with high altitude and beautiful mountains made our holiday perfect!
Comment from Hotel Management
15 Aug 2020 by Erika Fočárová, riaditeľka hotela, Hotel Management
Thank you for your kind review, we will be very pleased to welcome you in our hotel again and make your next holiday even more perfect :-).
by A verified traveler
Posted 3 Jul 2020 on Hotels
Perfect as always, much less people
Comment from Hotel Management
5 Jul 2020 by Erika Fočárová, riaditeľka hotela, Hotel Management
Hallo marek,
thank you for your nice review :-), we appreciate it and are looking for your next visit.
by A verified traveler
Posted 26 Jul 2019 on Travelocity
Comment from Hotel Management
2 Aug 2019 by Erika Fočárová, riaditeľka hotela, Hotel Management
Ďakujeme za priaznivú recenziu, radi Vás opäť privítame :-)
by A verified traveler
Great location but faded glory
Posted 10 Jul 2019 on HotelsThe Hotel is a bit of a faded glory. It is in a fantastic location at the start of lots of hikes but really needs some extensive renovation. The gym is huge and probably the best gym in the whole High Tatras but equipment is old and the whole place really needs a good clean . In summary, not a bad option if you plan on being out hiking all day and want to start early...but definitely not a hotel for spending leisurely days in.
Comment from Hotel Management
12 Jul 2019 by Erika Fočárová, Hoteldirector, Hotel Management
Thank you for your review and for your suggestions for improvement.
We try to gradually modernize the hotel's facilities, and our guests' satisfaction is very important to us. We will be glad if you visit us next time.
by A verified traveler
Posted 30 Jun 2019
Check in was hassle free, which was a great start.
On the night you arrive, you don't have the option to buy tickets for the dinner buffet, but you can get dinner a la carte at the restaurant-bar upstairs. Food was good, although a little bit pricey. The breakfast buffet is fairly decent, especially considering it is included in the cost of reservation. The dinner buffet can be booked at breakfast time, and while it works out a bit cheaper than the a la carte menu, the food isn't as good. Furthermore, the range of options at the dinner buffet was extremely disappointing, especially considering the range available at breakfast. The main issue we had with food was at the dinner buffet, when we were not informed that a "pasta and potato salad" contained small chunks of bacon. Vegetarians may need to be vigilant when eating here.
The room was okay at best. Don't be fooled, the "double bed" is actually two single beds pushed together, with a few inches separating the two mattresses. The shower head, when in its stand, aimed water over our heads rather than onto our heads. The only way we could shower was by holding the shower head ourselves. The main light in the room didn't have a switch. Or at least not one we could find. Fortunately, there were plenty of other lamps in the room. Finally, the walls are paper thin meaning you'll probably get woken up at 6:30 am by the noisy guys in the adjacent room, as we discovered during our (thankfully) short stay.
Comment from Hotel Management
5 Jul 2019 by Erika F, Hotel Management
Thank you for your review, also for suggestions to improve our services.
WE are looking forward to your next visit.
Erika Fočárová
Hoteldirector
by A verified traveler
Posted 14 Jun 2019
Comment from Hotel Management
21 Jun 2019 by Erika Fočárová, riaditeľka hotela, Hotel Management
Ďakujeme za recenziu, radi Vás opäť privítame
by A verified traveler
Home in the Tatras
Posted 5 Dec 2018 on HotelsGREAT Location! Right in the beauty of the gorgeous mountains. Staff at check in and checkout were nice and helpful. Elevator right to your room from the lobby. Parking right out front. Gorgeous small balcony. Room appeared to be relatively new. Breakfast was WONDERFUL. WiFi worked as advertised. I had a wonderful stay....... Dan
Comment from Hotel Management
12 Dec 2018 by hotel FIS, Hotel Management
Thank you Dan, we are looking forward to your next visit.
Erika Fočárová, Hoteldirector
