Ratings based on 784 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The room its self was clean and good, but when it came to the staff that’s where things got bad. I spent three nights in total. I had originally booked two nights but stayed a third because a snow storm came through. First night we went to bed around 11 or so and we heard a beeping sound and couldn’t figure out where it came from, went to the front desk to find out it was the alarm clock in the next room that was vacant, went back to bed and was just about asleep and the beeping went off again told the front desk. Was woken up again at 5:30 by the breakfast crew, and then again at 9 by house keeping when check out is at 11:00. Second night the front desk staff were talking very loud to the point I could hear them in my room down the hall, and was woken up again by that. Third night got a huge dump of snow and got stuck in the driveway trying to get into the parking lot and the excuse they gave was that the city was focusing on the roads and not parking lots, when in reality commercial buildings contract out to companies it’s not the cities job to come clear hotel parking lots. By the end of the stay I am not impressed by the staff and how they handle things.
by A verified traveler
Posted 24 Nov 2024
Great place to stop overnight. Friendly staff, clean, quiet, comfortable, decent array of breakfast options. Would definitely stay there again!
Comment from Hotel Management
27 Nov 2024 by Westlake Inn, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 24 Nov 2024
Close to my work
by A verified traveler
Posted 23 Nov 2024
Affordable
Comment from Hotel Management
27 Nov 2024 by Westlake Inn, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Edmonton
Posted 22 Nov 2024
Noisy though due to kids playing hockey in the hallways.
by A verified traveler from PORTAGE LA PRAIRIE
Posted 18 Nov 2024
Clean rooms. Good locations. Nice restaurant with bar across the street. Decent breakfast
Comment from Hotel Management
27 Nov 2024 by Westlake Inn, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 11 Nov 2024
Quiet till 5:30 am, numerous noisey trucks started and left at this time.
Comment from Hotel Management
11 Nov 2024 by Westlake Inn, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 9 Nov 2024
Good place to stay
Comment from Hotel Management
9 Nov 2024 by Westlake Inn, Hotel Management
Thank you for staying with us. We Appreciate your feedback!
by A verified traveler
Posted 9 Nov 2024
Pleasure to stay like every other time!
Comment from Hotel Management
9 Nov 2024 by Westlake Inn, Hotel Management
Thank you for staying with us. We Appreciate your feedback!
by A verified traveler
Posted 8 Nov 2024
All good, great restaurant across the street, liquor store, oveall good place.
Comment from Hotel Management
8 Nov 2024 by Westlake Inn, Hotel Management
Thank you for your feedback! We're glad to hear you had a great experience and enjoyed the restaurant and convenience of nearby amenities. We hope to welcome you back soon!
