Ratings based on 670 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2020
Comment from Hotel Management
16 Mar 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A verified traveler
Great hotel. Would stay again
Posted 12 Mar 2020 on HotelsGreat staff. Lovely hotel. Sauna and changing rooms needed a bit of a clean
Comment from Hotel Management
13 Mar 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A verified traveler
Birthday weekend away
Posted 10 Mar 2020 on HotelsLovely hotel, room was nice a size and had everything you needed in it. The food was amazing and the staff were lovely. There was a small issue with our bill at check out but that was resolved quickly and easily which was great! Would stay again and recommend to others.
Comment from Hotel Management
11 Mar 2020 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A verified traveler
OK for a one night stay
Posted 22 Feb 2020 on HotelsHotel was fine for a one night stay. I arrived late and there waa lota of free parking and the reception was well signposted. The lady at check in couldn't have been more friendly or helpful.
The restaurant and bar close very early which I thought was unusual. I arrived at 9pm and there was nowhere to get food other than the Sainsbury's supermarket approximately 5 miles away.
Room was OK - very tired/dated but OK for one night.
I didn't use the gym or leisure facilities as I arrived too late and had to leave early the next day. Express checkout option was good.
Comment from Hotel Management
24 Feb 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I do apologise that not all aspects of your stay met your expectations. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A verified traveler from coventry
Posted 16 Feb 2020
very clean and tidy hotel.in a good location and quite.swimming pool big ,but gym and jacuzzi a little on small size
Comment from Hotel Management
17 Feb 2020 by Tracy , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A verified traveler
Just an ok hotel
Posted 9 Feb 2020 on HotelsSpacious Public areas that are generally well maintained. Room was quite tired and needed some work - especially in bathroom.
Also mould around window in room.
Didn't ear dinner there but breakfast was disappointing and definately not worth £10.
Overall, an ok hotel, not 4* standard.
Probably better ones available in Stratford area
Comment from Hotel Management
9 Feb 2020 by t, Hotel Management
Thankyou for your comments we will deal with the negative points
by A verified traveler
Very good
Posted 5 Feb 2020 on HotelsProfessional and lovely staff
Comment from Hotel Management
6 Feb 2020 by Operations manager, Hotel Management
Thank you for submitting a review of the Ettington Chase. We are pleased that you enjoyed your stay with us and appreciate your feedback of our staff
by A verified traveler
Another pleasant trip to the Chase
Posted 21 Nov 2019 on HotelsWe enjoyed another pleasant stay at the Ettington Chase. Comfortable facilities and a great breakfast.
Comment from Hotel Management
22 Nov 2019 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A verified traveler
Posted 18 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Tracy Barnett , Hotel Management
Thank you for your review,
I do apologise that your stay did not meet your expectations on this occasion. We do hope to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A verified traveler
Posted 18 Nov 2019
Very slow restaurant service (45 mins wait for mains ) and the food was cold - only ate there on the first night. I think there were staffing problems. The breakfast buffet was very good
The safe door was broken in the room, it was reported just after check in, but not fixed during our stay (3 nights), nor was an alternative room offered.
We were offered use of the Hotel safe but that is not very convenient
The room, staff and and facilities are good, and it is a great location for Stratford, Warwick and the Cotswolds
I would definitely stay again but think twice about eating there
Comment from Hotel Management
21 Nov 2019 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed all of your comments onto the relevant departments to be looked into. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
