Ratings based on 728 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

awful

Posted 5 Oct 2020 on Hotels
The place was closed and looks like it has been for quite sometime. The outside was run down and litter all over. We drove 5 hours to get there and even had a confirmation number from hotel. Com. Very disappointed!!!!!!
Comment from Hotel Management
10 Oct 2020 by Manager, Hotel Management
Dear Merry, We apologize for the inconvenience that this trip has caused you. Please note that the operation has been suspended since mid March, however, there is staff for routine maintenance and hygiene. The outside is cleaned on a regular basis and the front of the hotel entrance is a public sidewalk in a nice well maintained residential neighborhood. I am not sure how there could be litter all over.
1 out of 5
by A verified traveler

Posted 3 Sep 2020
HOTEL WAS CLOSED..............I WANT A REFUND!!............................................
Comment from Hotel Management
10 Oct 2020 by Managment, Hotel Management
Dear Guest, Please note that the Hotel has suspended its services since the COVID-19 started. We hope that will open soon. There seems to have been a glitch in the blocking of the rooms for reservations. Expedia will refund all fees associated with reservations. Thank you for you understanding and hope to hear from you when we open.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2020 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2020
5 out of 5
by A verified traveler

Posted 17 Mar 2020
Great place, just wish Confederacy celebration was toned down
4 out of 5
by A verified traveler from Alexandria, va

Posted 10 Mar 2020
Victorian style was nice. Dinner was special. Bed was soft
4 out of 5
by A verified traveler

Hotel Strasburg

Posted 23 Feb 2020 on Hotels
Staff were all very friendly and helpful. Bar atmosphere in the hotel was nice. We were there on live music night. Bed in room 205 slept great.
2 out of 5
by A verified traveler from Cape Cod

Posted 11 Feb 2020
Used to love staying here because its character outweighed the funkiness and minor chaos. But prices are up and staffing is reduced to one poor overworked person who had to clean rooms, tend bar and take orders in the pub (dining room never opened and the free continental breakfast never happened). Was not able to check out and make sure bill was correct because staffing that morning was zero. Never did find a human to ask about the bill, so hope when I check my credit card charges it is correct.
3 out of 5
by A verified traveler

Quaint but needs breakfast improvement.

Posted 5 Jan 2020 on Hotels
I have stayed here before about two years ago and looks to be about the same. It is a bit run down looking but quaint. It is on a quiet street in the middle of town. The charming little breakfast is not as good as it once was and pretty much a small uninspired continental breakfast and did not serve any hot food such as eggs. It just seems as no effort was presented to make breakfast slightly appealing. I think for $100 plus a night this was in order.
5 out of 5
by A verified traveler

Great room,food,and atmosphere !

Posted 27 Dec 2019 on Hotels
This was our 6th stay at this lovely hotel. The place is full of antique artifacts and the staff are always kind and helpful. We stayed Christmas eve and absolutely loved their traditional Christmas eve dinner. Their fabulous cook Chris has been there for many many years! Highly recommend!