Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Concord
Posted 29 Oct 2024
Looks like recently renovated, clean and super comfy. There is some constructuion work in the street bordering the hotel which makes it a bit tricky to get into the parking but it didn't bother us.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 14 Sep 2024
Property was under construction and the entry area was pretty awful. Staff in the bar and restaurant were wonderful. Room attendant was great! reserved this hotel specifically because it was across the street from our meeting venue; however, because of a fair on the grounds, we had to walk about half a mile out of our way to get into the convention center. might have been funny if it wasn’t raining so much!. Also, they charged exorbitant prices during this convention!!
by A verified traveler from Newnan
Posted 18 Aug 2024
This feels like a very old property that Hilton forgot to renovate. The location did not feel safe to my wife. It is a LONG walk to the city center, and not close to many restaurants. The bar felt like a train wreck. They were playing rave music and the service was sub par in my opinion. I hate to leave a review like this, but I just wanted to warn people in advance so you are not surprised.
Comment from Hotel Management
19 Aug 2024 by Vincent, Hotel Management
Dear Joshua,Thank you for taking the time to share your feedback about your recent stay at the Hilton Strasbourg. We regret to hear that your experience did not meet your expectations.Your comfort and safety are of utmost importance to us so we are sorry to learn that you felt the property was outdated and that the location did not feel safe for your wife. We also regret that your experience at the bar was not satisfactory. The atmosphere and service should reflect the high standards we aim to provide, and we apologize if this was not the case during your visit. We will address this with our team to ensure a better experience for our guests in the future.We appreciate your honest feedback, even though it is difficult to hear. Your comments help us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Kind regards,The Hilton Strasbourg Team
by A verified traveler
Posted 31 Jul 2024
by A verified traveler
Posted 26 Jul 2024 on Hotels
by A verified traveler from Ahaus
Posted 10 Jul 2024
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
A nice hotel, just outside of Strasbourg city.
Posted 8 Jul 2024 on HotelsA great hotel, just outside of the city of Strasbourg, but easily accessible by tram or bus.
We were there for one night, as a stop-over, on our inter-railing holiday.
Quiet hotel. Good food in the hotel restaurant (big portions too).
All the staff were very friendly and professional.
I would recommend this hotel.
by A verified traveler
Posted 22 Jun 2024
I didn’t find the staff to be very helpful. In fact, we had to move our rental car several times because we weren’t given good directions for parking.
