Ratings based on 104 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Quiet and safe place near the park where you can go walk and run if you like
Comment from Hotel Management
9 Jul 2024 by The Management Team, Hotel Management
Dear Guest,Thank you for your wonderful review!We are delighted to hear that you enjoyed the quiet and safe environment of our hotel, as well as the proximity to the park for walking and running. Your positive feedback means a lot to us.We look forward to welcoming you back for another relaxing stay.Best regards,
by A verified traveler from Nackenheim
Posted 19 Nov 2023
Liked: Spa
Didn’t like:
- room size
- red vine was cold
- The bottle vine for Expedia guests not provided
- plastic vine glasses in the room
by A verified traveler
Posted 30 May 2023 on Hotels
by A verified traveler
Posted 28 Mar 2023 on Hotels
by A verified traveler
Posted 17 Nov 2022
Terrific. Clean, spacious, modern and quiet. The breakfast was high quality. I recommend people take it as there isn't much around for dining. The only small thing I would have liked was a cooler temperature in the room. My room was 23C and there was a digital thermostat but it didn't do much and when I inquired it was recommended I open window. When I went to breakfast they had all the doors open to the outside as the place was so warm so I recommend just bringing down the temperature. Otherwise place was great.
by A verified traveler
Posted 11 Nov 2022
Upon arrival we were told that breakfast and parking were not included even though I paid extra to Expedia in order to have Breakfast. The receptionist demanded that I show him the email that was sent to me for confirmation. To my surprise it did not say breakfast was included even though I did pay for it on Expedia website when I booked the room. Parking is self parking on the street and not their parking and this is also confusing. So we did not get free breakfast and had to struggle to park outside the hotel. I do t know if this is Expedia’s fault or the hotels miss communication with clients. I did tell the receptionist that I am a VIP gold member and if there is a chance to upgrade my room. He said that there was none. Not event the next few days as I booked for 4 nights. He continued to say that I’ve already asked for a room far away from the elevator . The access to the room was exhausting because we had to carry the luggage to the third floor by the elevator then carry them to the 4th floor. The access was very narrow. The room was tight and the shower drain was blocked. There was no shower gel. They said that they did not have someone to clear the drain and the next day, again no technicians and the receptionist tried to clear the drain. The bedding / pillows were uncomfortable. There was no milk or cream for the coffee in the room and coffee was decaf only. We had to go downstairs to get the regular coffee and wait until the morning to get the cream from reception
by A verified traveler from Denver
Posted 30 Aug 2022
Wifi was terrible. Wanted to watch F1 and the TV service didn't work. Otherwise stay was nice. Disappointing that all the extras were charged e.g. swimming pool
by A verified traveler
Posted 2 Aug 2022 on Hotels
by A verified traveler
Posted 17 Jun 2022
This was a near perfect stay. I loved this hotel. It was so clean and beautiful. The nature around it was simply serene. The folks at the front desk were super nice. The breakfast was so delicious with numerous options as well as refreshing water selections (sparkling, mint infused, citrus, etc). The SPA was very relaxing - I only wish the hot tub was a bit warmer (it may have been down but was Luke warm I guess). I would stay there again!!
by A verified traveler
Excellent hotel
Posted 8 Feb 2022 on HotelsExcellent hotel. Very welcoming staff. I will
Be back for summer.
