Ratings based on 938 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
El desayuno está muy malo :/
Comment from Hotel Management
29 Oct 2024 by Véronique & Team, Hotel Management
Muchos gracias
by A verified traveler
Posted 17 Oct 2024
Nice spacious room comfortable bed could step in and out of shower safely, nice to have the grip bar by sink when stepping out of shower nice smelling soap and shampoo.
Comment from Hotel Management
19 Oct 2024 by Véronique & Team, Hotel Management
Thank you very much for your positive feedback! We are delighted that you enjoyed the size of your room and the bathroom amenities. We look forward to welcoming you again. Best regards,
by A verified traveler
Posted 23 Aug 2024
Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.
Comment from Hotel Management
24 Aug 2024 by Véronique / Front Office , Hotel Management
Good afternoon, We thank you for your nice comment, we hope to see you again very soon. With best regards from Strasbourg
by A verified traveler
Posted 16 Aug 2024 on Hotels
All good. Friendly and comfortable
Comment from Hotel Management
2 Sep 2024 by Véronique & Team, Hotel Management
Thank you so much and we hope to see you back again soon. Best regards,
by A verified traveler
Posted 8 Aug 2024
Great location. Hotel feels a little dated.
Comment from Hotel Management
12 Aug 2024 by Véronique & team, Hotel Management
Thank you for your message and sorry if you felt that our property feels dated... It is definitely 130 years old and we renovate it year after year and side after side, so no rooms are older than 8 years. But we definitely keep the alsatian atmosphere and are not wanting to look like every other hotel. With best regards,
by A verified traveler
Posted 6 Aug 2024
Beautiful hotel (just so beautiful inside) and a very comfortable sleep and a great roomy updated bathroom and very very kind staff!!! It’s just we were there for one night and we didn’t know we had access to the VIP amenities.
Comment from Hotel Management
6 Aug 2024 by Véronique & Team, Hotel Management
Thank you so much for your message and stay. Yes all amenities are on request, considering our commitment to environnement and our Green Key certification. We are looking forward to welcoming you back again in th the future and remain with best regards,
by A verified traveler from Managua
Posted 27 Jul 2024
well operated, good fcilities, excellent location hotel.
Comment from Hotel Management
5 Aug 2024 by Véronique & Team, Hotel Management
Thank you very much for your message and stay ! We are looking forward to welcoming you bacjk again soon. Best regards,
by A verified traveler
Posted 21 Jul 2024
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Comment from Hotel Management
25 Jul 2024 by Véronique et toute l'équipe, Hotel Management
Merci et au plaisir de vous revoir ! Bien chaleureusement,
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Véronique & Team, Hotel Management
Grazie mille !
by A verified traveler
Posted 5 Jul 2024
Hotel staff were very nice and accommodating. Rooms were comfortable.
Comment from Hotel Management
6 Jul 2024 by Véronique& team, Hotel Management
Thank you so much ! We are looking forward to greeting you back again soon. Warmest regards,
