Ratings based on 626 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Palm Harbor

Posted 16 Sep 2024
The location is ok, parking is good , but the bath room smell bad, we stayed there for 4 nights and didn’t have any cleaning service .
5 out of 5
by A verified traveler

Posted 29 Aug 2024
The parking was convenient, though not free, and needs to be booked with the hotel. I did not receive a response to my email, so had to telephone, I had to try a few times before being answered. I did not recive a written confirmation the parking was booked, but all was fine when we arrived. Very well located, just a few short minutes walk from petite france. The staff were friendly, the room was clean and well appointed. My daughter enjoyed the fuseball table in the lobby.
5 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Good, comfortable hotel in an excellent location, very close to Strasbourg's main train station and to the main touristic, historic area. Rooms are spacious and clean, they are equipped with kitchenette, microwave, kettle and coffee maker, besides TV and Air Conditioning (keep that in mind for stays during Summer). Friendly, attentive and helpful staff, they provided their assistance whenever it was needed with a professional attitude.
5 out of 5
by A verified traveler

Posted 24 Aug 2024 on Hotels
Très bon déjeuner mais il ne y a pas de restaurant a proximité
3 out of 5
by A verified traveler

Posted 12 Jul 2024
Our room looked nothing like the pictures, it was a bit more of a motel vibe. Kitchen did come fully equipped, and the reception/ lounging area was quite nice. Overall it’s an ok hotel, just think the pictures don’t really reflect the space.
5 out of 5
by A verified traveler

Posted 11 Jul 2024
The room was clean, spacious and comfortable and the WiFi worked really well. The staff were friendly and were happy for us to leave our luggage with them as we arrived very early on the day we checked in. The hotel was also quite close to the station which was convenient. Would recommend this hotel.
1 out of 5
by A verified traveler

Posted 26 Jun 2024
They left my room window open with no screen so a lot of flies entered. Also they left the back door of the building open which allowed more flies inside and is also not safe for potential intruders. The walls had cracked paint and the room smelled bad. A twinkle experience.
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Good hotel with everything that you need. Very useful kitchenette which comes with pots and pans, cutlery, chopping boards and everything you need. Great location in close proximity to Petite France and the rest of the town centre. Also within a short walk of the train station and a tram stop which takes you to Place d’Island. We found staff were polite and always on hand to help with queries.
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Will come back
3 out of 5
by A verified traveler

Posted 6 Nov 2023 on Hotels
Slow check in. Had to change rooms. Weak and unstable internet. Horrible smell in the room, had to keep window open all night to get rid of it. Wouldn’t stay again.