Ratings based on 167 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
The property is well placed with fine views. The staff were excellent and the rooms and meals were very good. Straight forward short walk to the town and sea front but it is steep for anyone with mobility problems.
Great location for a short break.
Comment from Hotel Management
24 Oct 2024 by Rosie Boghitoiu, Hotel Management
Dear Michael,Thank you for your superb review and for staying at Fernhill Hotel. We're thrilled to hear you enjoyed our well-placed property with its fine views, excellent staff, and good rooms and meals.We look forward to welcoming you back in the future for another great stay.Best regards, Rosie Boghitoiu Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Lovely staff,great food and beautiful views
Comment from Hotel Management
12 Oct 2024 by Rosie Boghitoiu, Hotel Management
Dear Michael,Thank you for your fantastic review and for sharing your experience at Fernhill Hotel. We're thrilled to hear you enjoyed our lovely staff, great food, and beautiful views.Your kind words mean a lot to our team, and we’re delighted to know that we met your expectations. We look forward to welcoming you back in the future.Best regards, Rosie Boghitoiu Hotel Manager
by A verified traveler
Posted 1 Oct 2024
Very pleasant stay. Great views.
Comment from Hotel Management
7 Oct 2024 by Rosie Boghitoiu, Hotel Management
Dear John,Thank you for your review and for sharing your experience at Fernhill Hotel. We're delighted to hear you enjoyed our stunning viewsWe look forward to welcoming you back to Fernhill Hotel.Best regards, Rosie Boghitoiu Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Rosie Boghitoiu, Hotel Management
Dear Elizabeth,Thank you for your feedback. We value your input and are always striving to improve. Please feel free to reach out with any specific concerns you might have had during your stay.Warm regards,Rosie Boghitoiu Hotel Manager
by A verified traveler
Posted 17 Sep 2024
Beautiful view from room as advertised! Clean and spacious room. Wonderful food and terrific view. We were thrilled that hotel delivered such a great experience! Easy trip down to seaside restaurants too.
Comment from Hotel Management
29 Sep 2024 by Rosie Boghitoiu, Hotel Management
Dear Mari,Thank you for your fantastic review! We're thrilled that you loved the beautiful views and spacious room. It's great to hear that our location added to your experience. We look forward to having you stay with us again!Warm regards,Rosie Boghitoiu Hotel Manager
by A verified traveler
Posted 3 Sep 2024
The rooms are not serviced unless you ask and the gardens could do with a bit of attention as it is a beautiful setting
Comment from Hotel Management
15 Sep 2024 by Rosie Boghitoiu, Hotel Management
Dear John,Thank you for your valuable feedback. We’re glad you enjoyed the beautiful setting of our hotel. We hope to have the opportunity to welcome you back in the future.Warm regards,Rosie BoghitoiuHotel Manager
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Rosie Boghitoiu, Hotel Management
Dear Stuart,Thank you for taking the time to share your feedback with us. We are genuinely surprised and concerned to receive this review, especially considering that yesterday you didn’t mentioned We take all feedback seriously and would appreciate it if you could provide us with more details regarding the issues you encountered. Your insights will help us improve our services and ensure a better experience for all our guests.Please feel free to contact us directly at [your contact information] so we can address your concerns promptly.Best regards,Rosie BoghitoiuHotel Manager
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Rosie, Hotel Management
Dear Alison,Thank you for taking the time to share your experience with us and for the great rating! We’re delighted to hear that you had an enjoyable stay. Your feedback is highly valued and will help us improve even further. We look forward to welcoming you back in the future.Warm regards,Rosie BoghitouHotel Manager
by A verified traveler
Great hotel
Posted 12 Aug 2024 on HotelsGreat hotel, very clean, well maintained, excellent decor, breakfast fantastic, great bar, great prices, exceptional staff
Comment from Hotel Management
18 Aug 2024 by Rosie, Hotel Management
Dear Richard,Thank you for your exceptional review and perfect score! We’re thrilled to hear that you enjoyed our clean and well-maintained facilities, excellent decor, and fantastic breakfast. Your kind words about our staff and bar mean a lot to us. We can't wait to host you again on your next visit.Best wishes,Rosie BoghitoiuHotel Manager
by A verified traveler
If hotels could get gems, this would be a diamond
Posted 12 Aug 2024 on HotelsGreat hotel with spectacular views from our room with a balcony and in restaurant, only downside was broken loo seat which was a small inconvenience. Comfy bed, good cleanliness and staff were very friendly and efficient. Food was delicious for dinner and breakfast. Definitely would go back again for longer than 1 night next time. Highly recommend it.
Comment from Hotel Management
12 Aug 2024 by Rosie Boghitoiu, Hotel Management
Dear Stephen,Thank you for your wonderful review and for rating us 10 out of 10. We are thrilled to hear that you enjoyed the spectacular views from your room and had a pleasant dining experience in our restaurant. Your kind words about the comfort, food quality, and service are greatly appreciated. We look forward to welcoming you back for a longer stay in the future.Best regards,Rosie Boghitoiu Hotel Manager
