Ratings based on 206 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
The best accommodation in Stornoway.
Comment from Hotel Management
30 Oct 2024 by Alexander, Hotel Management
Thnaks so much for your kind review.
by A verified traveler
Posted 13 Sep 2024
Lovely property, conveniently located at the lovely harbour. Gorgeous views and wonderful staff. Many dining options around, but the restaurant in the hotel is fantastic! They even had vegan sticky toffee pudding for my travel partner!
Comment from Hotel Management
14 Sep 2024 by Alexander, Hotel Management
Thanks for your great review! I shall pass your comments on to the team.
by A verified traveler
Posted 27 Aug 2024
Clean, comfortable and conveniently located for early morning ferry. Enjoyed a wonderful dinner at the Boatshed restaurant, which is connected to the hotel.
Comment from Hotel Management
28 Aug 2024 by Alexander, Hotel Management
Thanks for your kind review, I shall pass this on to the team.
by A verified traveler
Posted 24 Aug 2024
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
Comment from Hotel Management
24 Aug 2024 by Alexander, Hotel Management
so happy you enjoyed your stay with us, I shall pass on your comments to the team.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Very comfortable hotel with lovely location and good food and service
Comment from Hotel Management
20 Aug 2024 by Alexander, Hotel Management
Hi John, Thanks for your review, glad you enjoyed your stay with us.
by A verified traveler
Lovely hotel
Posted 15 Aug 2024 on HotelsFood was delicious, the staff were very friendly. The decor was nice, great location would recommend this to all. Would come back.
Comment from Hotel Management
15 Aug 2024 by Alexander, Hotel Management
Hi Raymond, thanks so much for your kind words. I shall pass this on to the team.
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Alexander, Hotel Management
so happy you enjoyed you stay with us, thanks.
by A verified traveler
Posted 28 Jul 2024
Great location with a good view of the castle. Top notch restaurant meal with helpful staff.
Comment from Hotel Management
28 Jul 2024 by Alexander, Hotel Management
Thanks for your kind review.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by Alexander, Hotel Management
Thanks for your review.
by A verified traveler
Posted 1 Jul 2024
Fantastic all around. Thank you Gordon for the warm welcome.
Comment from Hotel Management
1 Jul 2024 by Alexander, Hotel Management
Thanks for your kind review, I shall pass on your comments to Gordon.
