Ratings based on 151 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Tapadh leibh

Posted 16 Aug 2024 on Hotels
The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
5 out of 5
by A verified traveler

Posted 3 Jun 2024
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
2 out of 5
by A verified traveler

Glad to Have a Room

Posted 3 Jun 2024 on Hotels
The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
5 out of 5
by A verified traveler

Great Little Hotel Dead Center Stornoway

Posted 30 May 2024 on Hotels
Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
5 out of 5
by A verified traveler

Posted 28 May 2024
Limited parking
3 out of 5
by A verified traveler

Posted 9 May 2024
Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
4 out of 5
by A verified traveler

Posted 22 Sep 2023 on Hotels
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
2 out of 5
by A verified traveler

A general air of decay about the place

Posted 18 Sep 2023 on Hotels
Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
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