Ratings based on 261 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2024
Restaurant, water park and fitness center all closed. Unable to call and reach front desk. Asked for late checkout from 11 to noon and was declined.
by A verified traveler
Posted 28 Nov 2021
Staff was rude and had no idea how to do their jobs. Paint chips were in the pool area. Just overall disappointed.
Comment from Hotel Management
28 Nov 2021 by Tracey, Hotel Management
We apologize for the experience that you had staying with us. We will be looking into these matters and taking the appropriate action to correct these matters. Thank you for the feedback.
by A verified traveler
Posted 12 Sep 2021
Kids had fun
Comment from Hotel Management
22 Oct 2021 by Amy Von Bank General Manager, Hotel Management
We are so glad the kids had fun on your visit here at King's Pointe. We hope to see you again soon!
Safe travels.
by A verified traveler
Posted 6 Sep 2021
It was perfect had the view of the lake and a very clean room.
Comment from Hotel Management
22 Oct 2021 by Amy Von Bank General Manager, Hotel Management
We love hearing that you had a pleasant and memorable stay in our lakeside resort. We hope you will come back and stay with us again soon!
Safe travels and best wishes from all of us at King's Pointe Resort Storm Lake, IA
by A verified traveler
Posted 31 Aug 2021
by A verified traveler
Posted 23 Aug 2021
The beds were very uncomfortable, shower was tiny and outdated. However, my children had an amazing time at the water parks
by A verified traveler
Amazing Hotel
Posted 20 Aug 2021 on HotelsAmazing!
by A verified traveler
Posted 18 Aug 2021
The hotel is connected to a water park, and they don’t offer discounted or included park passes when you stay at the hotel, or if they do, no one told us about it. We had to pay the regular daily price for the water park. I was disappointed with that.
by A verified traveler
Posted 16 Aug 2021 on Travelocity
View was beautiful. Screen on the sliding door was ripped
by A verified traveler
Posted 15 Aug 2021
I would take my family there again, however, I do not recommend purchasing a stay at King’s Pointe Water Resort through EXPEDIA. When purchasing through this site it does not include the water park! Luckily the manager at Kings Pointe was very understanding and helpful but I will only book directly with the resort in the future.
