Ratings based on 674 Verified Reviews
2.7 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nothing
Comment from Hotel Management
26 Nov 2024 by peter Lundstedt manager, Hotel Management
Thanks for your feedback , we are happy you enjoyed your stay !
by A verified traveler
Posted 13 Nov 2024
I had no hot water during my stay and the owners do not speak any English so they could not help me. However, I am going to go back and stay one night for free. Thanks anyways for a short stay!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by peter lundsett manager, Hotel Management
I am very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests,
by A verified traveler from Montville
Posted 10 Nov 2024
On the last day in my room the water shut off at about 10 pm, and it was not restored before checkout.
Comment from Hotel Management
10 Nov 2024 by peter lundsett manager, Hotel Management
Ashley,Thanks for your feedback, we are sorry for inconvenience, we had told you when you checked in that we will be flushing the water system , we apologize again for this .
by A verified traveler
Posted 3 Nov 2024
Owners on property are in your business and wont stop staring at you. Left key in room and they acted like i did something horrible....No one is there past 10. They say but have a whole family living above the hotel. I would not go there if i was you
Comment from Hotel Management
3 Nov 2024 by peter lundsett manager, Hotel Management
Chad , thanks for your feedback , we appreciate you staying with us and happy to here that you were happy with your room , we had hired new staff who were just under training , we will pass your concerns to our management team ,
by A verified traveler
Posted 1 Nov 2024
Value was good for the price. Not much selection in the area and the motel was affordable with clean comfortable rooms. The hotel staff was able to accommodate my requests during my five night visit. I would stay there again if I needed to.
by A verified traveler
Posted 28 Oct 2024
Quiet
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by peter lundsett manager, Hotel Management
Kim,I’m very sorry that we did not provide you with the type of stay you’ve come to expect . may we know what was the issue ?
by A verified traveler
Posted 21 Oct 2024
Clean room. Comfortable bed. Quiet. Convenient to Westerly and Mystic. No hot water in the shower and no one at the front desk to speak to about it. Microwave didn't work. I would stay there again.
Comment from Hotel Management
22 Oct 2024 by peter Lundstedt manager, Hotel Management
Thanks for staying with us at abvi , we appreciate your feedback, we have passed this to our maintenance department
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by peter lundsett manager, Hotel Management
James, Thank you for staying with us , we appreciate your positive feedback , we are happy you enjoyed you stay , hope to see you soon
