Ratings based on 1,301 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Very close to the airport
4 out of 5
by A verified traveler

Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Staff, Hotel Management
Dear Don, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Close to the airport-great if you have layover. Included breakfast does not start until 6:30 though.
Comment from Hotel Management
28 Nov 2024 by Staff, Hotel Management
Dear Cindy, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team
5 out of 5
by A verified traveler

Posted 27 Nov 2024
After calling hotel on arrival at the airport was given clear instructions and picked up by shuttle within 20 mins.
Comment from Hotel Management
28 Nov 2024 by Staff, Hotel Management
Dear Judy, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team
3 out of 5
by A verified traveler

Posted 27 Nov 2024
Property was okay.
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Nice & quiet
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Dear Gerard, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team
2 out of 5
by A verified traveler

Posted 26 Nov 2024
They advertise shuttle service but make you take a taxi which is paid for. But inconvenient to walk to get a taxi in the terminal as it’s far from customs and we had a party of 5 and no vans available so needed to get two taxis. And it took a while to get them in the cold with three kids
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Great location near Calgary Airport, new hotel, clean well, maintained, comfortable beds. Was snowing during our stay due to early season storm so the proximity to airport, shuttle to and from airport really gave additional benefit( although upon arrival after 10 pm, had to take a taxi as shuttle isn't available after 10 or 10:30 pm but enough taxis available). Inform front desk if need shuttle though. All in all a great stay for my trip. Didnt eat breakfast but coffee was very very good :)
Comment from Hotel Management
28 Nov 2024 by Management , Hotel Management
Dear Yeshim, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Very clean. Friendly check in! Close to airport. Highly recommend!
Comment from Hotel Management
24 Nov 2024 by Hotel management, Hotel Management
Dear Guest thanks for your feedback
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Quiet and easy to get a restful sleep
Comment from Hotel Management
22 Nov 2024 by Hotel management, Hotel Management
Dear Valued Guest, Thank you for your recent stay at Holiday Inn Express & Suites Airport Trail NE. It's delightful to know that our valued guest enjoyed their stay with us. Thank you for appreciating us in terms of overall facilities and services. Thank you for taking the time to provide feedback about your experience. We look forward to the opportunity of welcoming you again. With Best Regards, Front Desk Team