Ratings based on 271 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler from Nutley
Posted 26 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Everything was great
by A verified traveler
Posted 3 Sep 2024
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍).
Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K!
I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
by A verified traveler
Posted 2 Sep 2024
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!!
Will definitely return!
by A verified traveler
Posted 27 Aug 2024
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.
by A verified traveler
Posted 26 Aug 2024 on Hotels
by A verified traveler
Posted 22 Aug 2024 on Hotels
