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The Upper House

4.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Upper House

Cozy living room with a fireplace, leather sofas, and a patterned rug.
Stroll through a serene garden surrounded by mature trees and blooming flowers, with a glass conservatory blending seamlessly into the natural surroundings.
Classic design bedroom with a single bed, bedside table, and traditional curtains.
Relax in this serene garden gazebo, surrounded by lush greenery and a tranquil atmosphere.
Set amidst lush greenery, this traditional country house offers a serene escape amidst rolling hills and open fields.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The current price is P6,467
P7,760 total
includes taxes & fees
Jul 20 - Jul 21

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Luxury Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Trentham Gardens - 7 min drive - 4.6 km
  • Staffordshire University - 12 min drive - 10.0 km
  • Waterworld - 15 min drive - 13.1 km

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪Toby Carvery - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪The Plume of Feathers - ‬14 min walk

About this property

The Upper House

Upscale eco-certified hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace, and a garden. The on-site restaurant, ., offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An electric car charging station, free newspapers, and a banquet hall
  • An elevator, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at The Upper House offer comforts such as free WiFi and room service.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Relax in our spacious lobby with a long bar, comfortable seating, and a large window offering a view of the outdoors.

Hilton Garden Inn Stoke on Trent

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 542 reviews
The price is P4,635
P5,561 total
includes taxes & fees
Aug 10 - Aug 11
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at The Upper House on Jul 20, 2025 start from P 6,466.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self parking is free at this property.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Upper House?

Check-out is at 11 AM.

Where is The Upper House located?

Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest, and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).

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The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 277 reviews
Rating 8 - Good. 60 out of 277 reviews
Rating 6 - Okay. 9 out of 277 reviews
Rating 4 - Poor. 3 out of 277 reviews
Rating 2 - Terrible. 2 out of 277 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Stayed 13 nights in Jun 2025

10/10

Stunning location, great staff and very much recommended
Stayed 1 night in May 2025

10/10

The rooms were excellent and a magnificent property surrounds the hotel.
Stayed 1 night in Oct 2024

10/10

Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Stayed 1 night in Mar 2025

10/10

Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025

10/10

Relative to price paid everything was excellent.
Stayed 1 night in Apr 2025

10/10

excellent
Stayed 1 night in May 2025

10/10

Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Stayed 2 nights in Apr 2025

10/10

Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Stayed 1 night in Mar 2025

10/10

Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Stayed 2 nights in May 2025

10/10

Very good
Stayed 1 night in May 2025

10/10

We want to see Bella again :)
Stayed 1 night in Apr 2025

10/10

Beautiful setting
Stayed 2 nights in Feb 2025

10/10

excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Stayed 1 night in Apr 2025

10/10

We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Stayed 1 night in Feb 2025

10/10

Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome. Excellent food, lovely surroundings / grounds.
Stayed 1 night in Dec 2024

10/10

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Stayed 2 nights in Nov 2024

10/10

Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Stayed 1 night in Dec 2024

10/10

Great staff. Interior decorating needed
Stayed 1 night in Jan 2025

10/10

A charming hotel full of character. A historic property with connections to the Wedgwood family. We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.
Stayed 2 nights in Mar 2025

10/10

Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Stayed 1 night in Feb 2025

10/10

Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
Stayed 1 night in Dec 2024

10/10

Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
Stayed 2 nights in Jan 2025

10/10

Lovely old style hotel & would over to visit when weathers better. Has lots of character & charm. Staff great helpful & friendly. We had dinner there which was presented well very tasty & enough choice to suit all tastes but not overwhelming. Prices are good too for this style of hotel.
Stayed 1 night in Dec 2024

10/10

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Stayed 1 night in Mar 2025