The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
What's nearby
World of Wedgwood - 4 min drive - 2.4 km
Trentham Monkey Forest - 6 min drive - 4.6 km
Trentham Gardens - 7 min drive - 4.6 km
Staffordshire University - 12 min drive - 10.0 km
Waterworld - 15 min drive - 13.1 km
Getting around
Stone Station - 13 min drive
Manchester Airport (MAN) - 56 min drive
Restaurants
The Trentham Estate - 7 min drive
Toby Carvery - 7 min drive
The Lakeside - 15 min drive
Trentham Craft Bar - 8 min drive
Plume of Feathers - 14 min walk
About this property
The Upper House
Upscale eco-certified hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace, and a garden. The on-site restaurant, ., offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self parking
An electric car charging station, free newspapers, and a banquet hall
An elevator, a 24-hour front desk, and luggage storage
Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at The Upper House offer comforts such as free WiFi and room service.
More amenities include:
Shower/tub combinations, free toiletries, and hair dryers
Electric kettles, heating, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
.
.
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Conference space
Outdoors
Garden
Picnic area
Terrace
Accessibility
Elevator
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in fee: GBP 20.00 (subject to availability)
Rollaway bed fee: GBP 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent
Frequently asked questions
Is The Upper House pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at The Upper House?
As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at The Upper House on Jul 20, 2025 start from P 6,546.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Upper House?
Self parking is free at this property.
What time is check-in at The Upper House?
Check-in start time: 3:00 PM; Check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at The Upper House?
Check-out is at 11 AM.
Where is The Upper House located?
Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest, and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).
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The Upper House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 202 out of 276 reviews
10 - Excellent
202
Rating 8 - Good. 60 out of 276 reviews
8 - Good
60
Rating 6 - Okay. 9 out of 276 reviews
6 - Okay
9
Rating 4 - Poor. 3 out of 276 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 276 reviews
2 - Terrible
2
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Keith
Stayed 13 nights in Jun 2025
10/10
Stunning location, great staff and very much recommended
Paul
Stayed 1 night in May 2025
10/10
The rooms were excellent and a magnificent property surrounds the hotel.
Lester
Stayed 1 night in Oct 2024
10/10
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Shayan
Stayed 1 night in Mar 2025
10/10
Lovely property, nice staff and lovely food
In a beautiful location.
Julie
Stayed 1 night in Feb 2025
10/10
Relative to price paid everything was excellent.
Michael
Stayed 1 night in Apr 2025
10/10
excellent
Richard
Stayed 1 night in May 2025
10/10
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Frederick
Stayed 2 nights in Apr 2025
10/10
Very good
Dean
Stayed 1 night in May 2025
10/10
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
David
Stayed 2 nights in May 2025
10/10
Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Verified traveler
Stayed 1 night in Mar 2025
10/10
Beautiful setting
Joanna
Stayed 2 nights in Feb 2025
10/10
We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Cassandra
Stayed 1 night in Feb 2025
10/10
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome.
Excellent food, lovely surroundings / grounds.
Roy
Stayed 1 night in Dec 2024
10/10
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob
Stayed 2 nights in Nov 2024
10/10
Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason
Stayed 1 night in Dec 2024
10/10
Great staff. Interior decorating needed
Jeffrey
Stayed 1 night in Jan 2025
10/10
A charming hotel full of character. A historic property with connections to the Wedgwood family.
We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.
Graham
Stayed 2 nights in Mar 2025
10/10
Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Rebecca
Stayed 1 night in Feb 2025
10/10
Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
Verified traveler
Stayed 1 night in Dec 2024
10/10
Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
Rebecca
Stayed 2 nights in Jan 2025
10/10
Lovely old style hotel & would over to visit when weathers better. Has lots of character & charm. Staff great helpful & friendly. We had dinner there which was presented well very tasty & enough choice to suit all tastes but not overwhelming. Prices are good too for this style of hotel.
Dawn
Stayed 1 night in Dec 2024
10/10
Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Martin
Stayed 1 night in Mar 2025
8/10
Very nice business stay. Breakfast was excellent. All staff very polite.