Ratings based on 38 Verified Reviews
2.1 Room cleanliness
2.7 Service & staff
2.4 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2020
The room was not as advertised on your site , ie I needed separate wc and washing facilities as I was going to a funeral and did not want to have to wait or share a bathroom. Not the hotels fault they could not accommodate any other room. Had to stay elsewhere.
Comment from Hotel Management
1 Mar 2020 by Ammy, Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Ammy.
by A verified traveler
Posted 18 Feb 2020
Furnishings in poor condition, but beds clean and cumfy usually good TV. Staff accommodating try to put in quietest room
Comment from Hotel Management
18 Feb 2020 by Ammy, Hotel Management
Thanks for sharing this. We will surely work as per your feedback to ensure better services in the future. Have a great day! Regards, Ammy.
by A verified traveler
Posted 11 Jan 2020
Staff refusing to sort noisy clients and smoking drugs in room next to me an my kids
Comment from Hotel Management
12 Jan 2020 by Ammy, Hotel Management
Hey, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.
by A verified traveler
Fithy towers
Posted 6 Jan 2020 on HotelsWindows in room would not close due to being rotton.
Tiles in the shower room were in the shower try on the floor.
Comment from Hotel Management
7 Jan 2020 by Ammy, Hotel Management
Sorry for the discommode. We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.
by A verified traveler
Posted 26 Jul 2019
The place certainly had character! Perhaps a heritage building, on a major bus route. They were not expecting me, which surprised me, but were able to offer me a room.
by A verified traveler
Posted 15 Apr 2019
They have very loud music on Friday nights and unable to sleep due to the noise.
The hotel smells of cigarette smoke because staff in the hotel.
The room smells of cigarette snake.
Sam the manager didn't seem to care and said i was too sensitive too smoke and my son
I recommend everyone to stay well away from
staying there.
We ended up not staying and Expedia found us another hotel
by A verified traveler from stoke on trent
Posted 30 Mar 2019
poor quality,dirty,the staff they are alcoholics/clean bed clothes,room with a bathroom,room is quiet
by A verified traveler
Posted 23 Mar 2019
The whole place is a disgrace to be called a hotel, live electricals over the sink in the bathroom, no lights in the sockets, no towels, tea or coffee making facilities in the rooms.
I know you get what you pay for, but£10.00per night would be too expensive for this place.
Beirut is a Palace compared to this place, stay away unless you want a unique sleepover.
The smoke detector in our room had been covered over with what looked like a shower cap.
by A verified traveler
Never again!
Posted 18 Mar 2019 on HotelsMost disappointing stay. Reception was not manned at 8.30 pm and it took a visit to the adjacent pub to get service. Everything looked as though it needed a complete refit and redecoration. Dull decoration and worn carpets. My booking seemed not to have registered on their system and the advertised free wi-fi was non existent. The room was up two flights of narrow stairs and at the end of a corridor. The room itself was enough to be glad I was only sleeping for a night. The “free breakfast” consisted of apple juice, cereal with UHT milk, tea and serve yourself toast and marmalade. Hardly adequate. There seemed no understanding of friendly customer service and I felt I as intruding on a private family gathering, a funeral at that.
I can honestly say it was the worst hotel experience I’ve ever had and can say for certain I will never return.
by A verified traveler
Posted 18 Mar 2019 on Hotels
