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Best Western Stoke on Trent City Centre Hotel

3.0 star property
Hotel with a sauna, a quick walk to Regent Theatre

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Photo gallery for Best Western Stoke on Trent City Centre Hotel

Enjoy a diverse selection of dishes at our buffet, featuring SMOKED and UNSMOKED options.
Stroll through the beautifully manicured garden, featuring a central fountain and a variety of flowering plants.
Victoria Hall features a classic brick facade with arched windows and a modern glass entrance.
Relax by the pool, where a hot tub and calm waters await.
Relax in comfort with a large bed, a nightstand, and a small table.

Popular amenities

  • Hot Tub
  • Gym
  • Parking available
  • Pool
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Connecting rooms available
Plasma TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Connecting rooms available
Plasma TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Connecting rooms available
Plasma TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
66 Trinity Street Hanley, Stoke-on-Trent, England, ST1 5NB

What's nearby

  • Regent Theatre - 3 min walk - 0.3 km
  • Victoria Hall - 6 min walk - 0.6 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 3 min drive - 1.7 km
  • Kings Hall - 3 min drive - 3.0 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 40 min drive

Restaurants

  • ‪The Sugarmill - ‬2 min walk
  • ‪Bottle Craft - ‬3 min walk
  • ‪Pink - ‬4 min walk
  • ‪The Unicorn Inn - ‬3 min walk
  • ‪Portofino - ‬1 min walk

About this property

Best Western Stoke on Trent City Centre Hotel

Hotel near Regent Theatre
Located close to Victoria Hall and Waterworld, Best Western Stoke on Trent City Centre Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, luggage storage, and a 24-hour front desk
  • Coffee/tea in the lobby, free newspapers, and a TV in the lobby
Room features
All 135 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Polish, Romanian

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Aug 25 - Aug 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bennett s Bar
  • Restaurant 66

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,610 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 1900
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 for adults and GBP 7.00 for children
  • Self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night
  • Facilities fee: GBP 6.50 per person, per day and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Stoke Stoke-on-trent
Stoke Quality Hotel
Quality Stoke
Quality Hotel Stoke Stoke-on-trent
Quality Hotel Stoke Trent Stoke-on-trent
Quality Hotel Stoke Trent
Quality Stoke Trent Stoke-on-trent
Quality Stoke Trent
Best Stoke On Trent City
Quality Hotel Stoke on Trent
Best Western Stoke on Trent City Centre Hotel Hotel
Best Western Stoke on Trent City Centre Hotel Stoke-on-Trent

Frequently asked questions

Does Best Western Stoke on Trent City Centre Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Stoke on Trent City Centre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Stoke on Trent City Centre Hotel?

Self parking is available for GBP 7.50 per day.

What time is check-in at Best Western Stoke on Trent City Centre Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Stoke on Trent City Centre Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Stoke on Trent City Centre Hotel located?

Located in the heart of Stoke-on-Trent, this hotel is within a 5-minute walk of Regent Theatre and Victoria Hall. Waterworld and Staffordshire University are also within 1 mi (2 km). Stoke-On-Trent Station is 27 minutes by foot.

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Best Western Stoke on Trent City Centre Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 230 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay, friendly staff, pool was excellent.
Stayed 2 nights in May 2022

8/10 Good

Marius

Liked: Cleanliness, staff & service, room comfort
A good short stay
Stayed 1 night in Jul 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room comfortable, friendly staff, excellent breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.the lady on reception was polite and overall it was a nice stay.
Stayed 1 night in May 2022

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic hotel

The hotel appears a bit old fashioned, but it has its charm. Centrally located, cozy bar and good breakfast.
Stayed 1 night in May 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Motel

Central location to allow easy access to town centre
Stayed 1 night in Aug 2022

10/10 Excellent

jez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel parking is an additional 7.50 Staff all very friendly
Stayed 1 night in Jun 2022

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel is lovely clean bright well maintained, no issues no concerns at all.we stayed in a superior suite , very nice big comfy bed we will be back
Stayed 1 night in Jun 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel, refreshing change from homogeneous chains we usually stay in
Stayed 1 night in May 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfy hotel

Stayed here many times now. Good, comfy rooms bathrooms could do with updating. The parking should be free seeing as it's next to the hotel. The swimming pool is really good and the breakfast was very very good.
Stayed 1 night in Sep 2022

6/10 Okay

joseph

Liked: Staff & service
The property is fine for the price paid. Staff are pleasant and helpful.
Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jh

Very nice stay , very clean and friendly service .
Stayed 1 night in Nov 2021

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel in desperate need of restoration.
Stayed 4 nights in Jul 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an ok stay. Rooms basic but comfortable. Quite noisy through the night until 4 a.m with people coming in and shouting but other than this no problems.
Stayed 1 night in Feb 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort

Comfortable Stay - everything you need

Ideal for the concert we were attending, obviously this has been a grand hotel in its time and could do with some TLC and money being lavished on it but our room was bright, modern and the bed linen/towels were clean & the bed very comfortable. Great nights sleep. Friendly, welcoming staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

I've visited Stoke on a number of occasions but this has been the best hotel I stayed in. it's nice and central, the rooms are good and the breakfast very tasty. The staff are very good - especially Shawney the receptionist, who was wonderful in sorting out a few niggles. I'll happily go back.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

1 night stay. Basic, but clean enough. Bit noisy due to location
Stayed 1 night in Aug 2022

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
If car park and swimming was included in the price I would give this hotel a better rating. Hotel experience was enjoyable.Felt it was overpriced.
Stayed 1 night in Apr 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely brilliant!

Absolutely brilliant! Staff were efficient, friendly and helpful. Excellent room - large and clean. Could not praise more highly. Will definitely go back!
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Good value and good location

The staff were welcoming, friendly and helpful. The hotel is conveniently close to Hanley centre for shops and restaurants. The room was quite basic but had everything we needed - a decent hot shower, clean towels and comfy beds. Breakfast was included in the price and was a welcome treat. Plenty of hot cooked items along with cereals and pastries etc. Good value overall.
Stayed 1 night in Nov 2021

8/10 Good

Kenneth

Liked: Staff & service
It was ok
Stayed 1 night in Nov 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Good value and great pool

4th time here, Last few visits there were a few issues but nothing that would deter me from coming back. Stayed in room 121 which was at the back of the hotel, Very quiet, clean and comfortable. Great breakfast, brilliant value swimming pool. Parking should be included though
Stayed 1 night in Jan 2022

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location for Regent Theatre goers

We were greated by a friendly recepcionist who was very helpful and polite. The bedroom was clean and spacious with everything needed for a short stay. The buffet style breadfast was plentiful and well cooked. The hotel is very close to the centre of town. Ideal if going to the Regent Theatre as it is only a short 5 minute walk away. Would recommend this hotel if staying in Stoke
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not bad!

1 night stay before a trip to Alton Towers. The staff are very pleasant but the room is rather dated. We had a comfortable nights stay and paid a good price. We likely won't be rushing back in the future but overall it's an okay place to stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Alex

Liked: Staff & service, room comfort
Everything works the breakfast was good. It’s just all a bit dated.
Stayed 2 nights in Jul 2022