Ratings based on 104 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Renfrew
Posted 9 Jun 2024
by A verified traveler
Posted 6 May 2024
This place is not what is shown on Expedia. It is now a hostel for social housing. We were told they do not advertise on Expedia any more. But they let us pay and check in without telling us about the changes. We immediately checked out but have had to wait for a refund.
by A verified traveler
Metro
Posted 17 Nov 2023 on HotelsIgnore the reviews, its cheap, very quiet, and ideal if you not expecting the savoy.
Only negatives was broken accessability toilets, and bad kitchen, but u get what you pay for.
Young guy on reception very helpful and friendly.
by A verified traveler
Posted 9 Nov 2023 on Hotels
Hard to locate good clean and warm very good
Comment from Hotel Management
14 Nov 2023 by Metro Inns Teeside , Hotel Management
Thank you
by A verified traveler
Posted 3 Nov 2023
It was a good stay. Lots of places to visit
Comment from Hotel Management
14 Nov 2023 by Metro Inns Teeside , Hotel Management
Thank you
by A verified traveler
Posted 18 Oct 2023
Rubbish
Comment from Hotel Management
18 Oct 2023 by Metro Inns Group, Hotel Management
Hi Janice,According to our records you were a No Show which means you did not turn up for your reservation therefore your comment is somewhat confusing.Maybe you can explain further?
by A verified traveler
Posted 6 Oct 2023 on Hotels
Never felt comfortable staying here.
by A verified traveler
Posted 3 Sep 2023
Property was run down, night staff were very good we had a room that stunk of smoke and he changed us into a freshly decorated one immdiately, probably when it was built was a very good place but until its updated the prices are a.little high, not only that the price we paid was twice as much as the room should have been so expedia have or are conning people out of money for tje room rates, the reception said we had ut at a good price until i pointed out the we had paid half as much again through expedia, thats a little bit cheeky expedia..
by A verified traveler
Posted 31 Aug 2023 on Hotels
by A verified traveler
Posted 21 Aug 2023 on Hotels
Grimy, smelly, uncomfortable, noisy.
