Ratings based on 848 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
What I liked about this property was the cleanliness of the motel and the staff especially Ceasor
Comment from Hotel Management
31 Dec 2024 by Hotel Manager , Hotel Management
Dear Echo,Thank you for your fantastic 5/5 rating! We're thrilled you appreciated the cleanliness of the motel and the excellent service from Caesar. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Dec 2024
When we got to room we found that the floor near the night stands were dirty and when attempting to plug in phone charger found used condoms around the floor of the bed. It was a short quick stay but we did not expect to see that
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Comment from Hotel Management
20 Dec 2024 by Hotel Manager , Hotel Management
Dear Rio,Thank you for your feedback. We sincerely apologize that your room fell short of cleanliness standards. We take this seriously and will discuss it with our housekeeping team to prevent future occurrences. Your input is crucial for our improvement, and we appreciate you highlighting this issue. We look forward to providing you with a much better experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Dec 2024
Basic property no thrills. No spills. In the middle of city with most places 5 minutes away
Comment from Hotel Management
16 Dec 2024 by Hotel Manager , Hotel Management
Dear Manuel,Thank you for your feedback and for the 4 out of 5 rating! We're glad you found the property conveniently located and appreciate your comments. We hope to welcome you back soon! Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Manager , Hotel Management
Dear Ronnie,Thank you for the 5/5 rating! We're glad you had a great stay and appreciate your feedback. Hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and for rating your stay with us. We’re glad you had a positive experience overall. If you have any specific suggestions or areas for improvement, please feel free to share. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
by A verified traveler from Olympia
Posted 7 Oct 2024
Very noisy, homeless all over the property. NOT A SAFE PLACE TO STAY.
Comment from Hotel Management
7 Oct 2024 by Hotel Manager , Hotel Management
Dear Debbie,Thank you for sharing your concerns. We take guest safety very seriously and appreciate your feedback regarding noise and security on the property. Your comments will be addressed with our team as we continuously strive to improve the experience for all our guests. We hope for the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Oct 2024
Ever
Comment from Hotel Management
3 Oct 2024 by Hotel Manager , Hotel Management
Dear Juan,Thank you so much for the perfect rating! We're thrilled to hear you had such a positive experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Hotel Manager , Hotel Management
Dear Ronnie,Thank you for your perfect rating! We’re thrilled to hear you had a great experience. We look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Tara, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN STOCKTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect score! We're delighted to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to welcoming you back soon.Sincerely, Hotel Manager
