Ratings based on 531 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Karen, Hotel Management
Thank you so much. We look forward to you staying with us again
by A verified traveler
Posted 28 Oct 2024
The room was great, upgraded and clean, staff was very nice simple check in and out. The property is in a rough area of town and a bit ran down. But my husband and I didn't have any problems. Came to town for one night for a family visit. Will stay again.
Comment from Hotel Management
11 Nov 2024 by Amit, Hotel Management
Thank you so much. We look forward to you staying with us again
by A verified traveler from Odessa
Posted 19 Oct 2024
Comment from Hotel Management
11 Nov 2024 by Karen, Hotel Management
Thank you so much. We look forward to you staying with us again
by A verified traveler from Brampton
Posted 12 Oct 2024
No Cold water in Brakefast Area Same Brakefast everyday
Comment from Hotel Management
18 Oct 2024 by Amit, Hotel Management
Thank you for your response. Our breakfast is set up per the mandated Choice Hotel guidelines.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Amit, Hotel Management
We are so happy that you enjoyed your stay with us and appreciate you taking the time to leave your feedback. We look forward to your next visit with us,Take Care,
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Karen, Hotel Management
Thank you so much for your review.
by A verified traveler
Posted 11 Sep 2024
There was no door to bathroom
Comment from Hotel Management
18 Sep 2024 by Amit, Hotel Management
Our apologies, I will make sure that gets taken car of, Thank you
by A verified traveler from Ceres
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Karen, Hotel Management
Thank you for your response
by A verified traveler
Posted 7 Sep 2024
The room smelled like pee, the pool had been closed by the health department because “no chlorine “ which could have been easily fixed, no wash cloths were provided.
Comment from Hotel Management
18 Sep 2024 by Amit, Hotel Management
I apologize for the condition of the room. I have spoken to the housekeepers . Unfruitfully the are a couple minor issues with the pool besides no chlorine. We do hope to have it up and running again soon.
by A verified traveler
Posted 3 Sep 2024
Not very convenient entrance or exit from facility outside dirty disgusting ,breakfast,was disguting eggs were microwaved fruit rotton. Bed was hard as a rock. No phone in room. Will never use that hotel again. Or franchise.
Comment from Hotel Management
18 Sep 2024 by amit, Hotel Management
I understand about the entrance and exit. It can become very inconvenient especially with traffic. While we do replenish our fruit on a daily basis some do expire quicker then others though we do try and keep an eye on their freshness. Unfortunately we are not equipped as a full on site restaurant We are currently so yes we do microwave the eggs. We are currently in the process of updating our landscape.
