Ratings based on 979 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Everything was perfect
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 4 Nov 2024
The manager was very rude and Disrectifull and has a bad attitude against homeless
Comment from Hotel Management
5 Nov 2024 by Hotel Management , Hotel Management
Dear Denny, Thank you for sharing your feedback with us. We strive to treat all guests with respect and provide a welcoming environment. Your experience does not reflect our commitment to professional and courteous service, and we regret that you felt otherwise. We appreciate your input, as it helps us continually improve our service standards. Thank you for giving us the opportunity to address this concern. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
by A verified traveler
Posted 27 Oct 2024
Would never recommend this particular extended stay location
Comment from Hotel Management
27 Oct 2024 by Hotel Management , Hotel Management
Dear trina, Thank you for sharing your feedback. We’re truly sorry to hear that your experience fell short of expectations at our location. Guest satisfaction is our top priority, and we are committed to making improvements based on feedback like yours. Please rest assured we are addressing the areas that need attention to create a more positive experience for future guests. We hope to have another opportunity to serve you in the future. Sincerely,Hotel Management
by A verified traveler
Posted 27 Oct 2024
Car windows smashed out even parked in front of camera near entrance. Place is filthy, smelly and allows neghborhood transients to raid the continental breakfast before guests. Property is in very poor condition, cleaning is non existent.
Comment from Hotel Management
27 Oct 2024 by Hotel Management , Hotel Management
Dear trina, Thank you for your feedback. We apologize for the issues you encountered, including safety concerns and property upkeep. The security and comfort of our guests are extremely important to us, and we are actively working with our team to address these matters. Additionally, we’re reviewing our procedures to ensure a clean, welcoming environment and access to amenities for all our guests. We appreciate your honesty and hope to provide a greatly improved experience in the future. Sincerely,Hotel Management
by A verified traveler
Posted 13 Oct 2024
G
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 11 Oct 2024
